Growth Manager - Digital Credit

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Fiserv

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

💸 Finance

💳 Fintech

🏦 Banking

Finance • Fintech • Banking

Fiserv is a leading global provider of financial services technology solutions. The company offers a wide range of services including payments and financial services technology for individuals, businesses, and financial institutions. Fiserv supports various sectors such as large enterprises, small businesses, financial institutions, credit unions, and the public sector with digital banking, payment processing, and commerce solutions. Their platforms enable fintech and software providers to integrate and monetize payments effectively. Additionally, Fiserv is committed to corporate social responsibility and has initiatives to support diverse and small businesses.

📋 Description

• Lead the growth agenda for digital credit, focusing on acquisition, conversion, retention, and revenue expansion • Develop strategies to evolve origination channels and optimize the customer’s digital journey • Analyze funnel metrics, commercial performance, customer behavior, and the efficiency of growth levers • Identify bottlenecks and prioritize improvement opportunities based on data, testing, and business impact • Conduct experiments and initiatives to increase conversion, reduce friction, and scale sustainably • Collaborate with product, legal, UX, technology, and business teams to enable critical deliveries • Prepare executive recommendations, monitor results, and align priorities with Fiserv Capital’s strategy • Support the development of a disciplined, measurable growth model tailored to the financial segment

🎯 Requirements

• Bachelor’s degree in Business Administration, Economics, Engineering, Marketing, Statistics, or related fields • Experience in growth, digital channels, funnel performance, and development of growth strategies at financial companies or fintechs • Strong analytical skills to track metrics such as conversion, retention, CAC, revenue per customer, journey drop-off, and origination performance • Experience working cross-functionally with product, UX, technology, legal, and business partners • Advanced English • Knowledge of digital credit, credit underwriting, credit portfolios, or financing journeys (Preferred) • Experience with A/B testing, structured experimentation, and continuous optimization of digital channels (Preferred) • Familiarity with CRM, automation, analytics, and journey monitoring tools (Preferred) • Experience in high-growth companies, digital banks, fintechs, or large financial platforms (Preferred)

🏖️ Benefits

• Meal or food allowance (no payroll deduction) • Transportation allowance / Mobilidade Flash Card • Health insurance with no co-payment for the employee • Dental coverage • Life insurance • Private pension plan • Childcare assistance • Bonus / Profit Sharing (PLR) • Total Pass • Birthday day off • Partnerships with various educational institutions • Internal program to recognize and reward associates’ contributions and achievements aligned with Fiserv Values (points redeemable for rewards) • Wellness program with initiatives focused on employees’ mental, physical, and financial well-being