Mid-Market Sales Director

🕒 March 2

🇺🇸 United States – Remote

💵 $86.8k - $168.3k / year

⏰ Full Time

🔴 Lead

🤑 Sales

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Five9

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

☁️ SaaS

🤖 Artificial Intelligence

📡 Telecommunications

SaaS • Artificial Intelligence • Telecommunications

Five9 is a leading provider of cloud contact center software, recognized as a leader in the Gartner Magic Quadrant for CCaaS. The company offers comprehensive tools for automating workflows and enhancing customer engagement through AI-driven solutions. Its platform integrates CRM and UC systems to provide seamless agent and customer experiences across various channels, such as voice, email, chat, and SMS. Five9 empowers businesses to elevate customer satisfaction and drive business results by delivering personalized and efficient customer service solutions.

📋 Description

• Create and drive revenue within a specified region or list of named accounts. • Generate business opportunities through professional networking and cold-calling. • Drive brand awareness, campaigns, and lead generation via networking, associations, etc. • Meet and exceed all quarterly and annual sales quotas. • Own the sales cycle from lead generation to closure. • Develop business plan and present the business plan during quarterly review sessions. • Maintain account and opportunity forecasting within our internal forecasting system (SFDC). • Self-generate leads from a personal connections, referral partners, and regional networking events. • Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience.

🎯 Requirements

• 7+ years of outside enterprise Contact Center software or CRM sales experience. • Be able to work independently and as part of a team in a fast pace, rapid change environment. • Experience selling at the C-level. • Proven track record of sales excellence. • A proven sales hunter and closer. • Superior professional presence and business acumen.

🏖️ Benefits

• Health, dental, and vision coverage, beginning on the first day of employment. • Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. • Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching. • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents. • Generous employee stock purchase plan. • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.