Client Success Manager

🕒 March 31

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Flare

201 - 500 employees

Founded 2020

☁️ SaaS

🤝 B2B

💰 Venture Round on 2021-04

SaaS • B2B

Flare is a legal technology company that provides a client-facing app and back-office tools to streamline how attorneys manage cases, communicate with clients, handle paperwork, and process billing and payments. The platform emphasizes transparent pricing, flexible payment options, automated administrative workflows, secure document management, and modern client communication to make legal services more accessible and efficient.

📋 Description

• Own case progression from intake to resolution • Conduct regular case reviews with attorneys • Communicate consistently with clients and attorneys • Identify legal workflow needs • Exercise judgment in prioritizing and anticipating what is needed • Identify and resolve bottlenecks or obstacles creatively • Support attorneys as a strategic partner • Spot repeat business opportunities • Collaborate with internal teams • Track and report on client success metrics

🎯 Requirements

• Strong ownership mindset • Client-obsessed • Creative problem-solver • Relationship builder • Thrives in high-volume environments • Tech-forward • Metric-driven and competitive • Excellent communicator • Collaborative team player • Legal experience in filings or family law (nice-to-have) • Bilingual (English/Spanish) (nice-to-have)

🏖️ Benefits

• Flexible work arrangements • Professional development opportunities

Apply Now

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