Telephone Sales Representative

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🔥 19 hours ago

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Logo of FLS Connect

FLS Connect

51 - 200 employees

Founded 1999

🤝 B2B

☁️ SaaS

B2B • SaaS

<FLS Connect> is a political technology and campaign services firm that provides voter contact, fundraising, data analytics, apps, and volunteer management to campaigns and advocacy organizations. FLS offers both full-service and self-service products — including phone and text outreach, email, townhall engagement, and data-driven targeting — to help clients mobilize, educate, and grow their constituencies.

📋 Description

• Make outbound fundraising calls to solicit pledges for client projects. • Follow provided and client-approved messaging on every call. • Utilize fundraising call structure, appropriate political reasons, and transition phrases as required. • Use responsive listening to provide appropriate situational responses. • Meet and maintain project goals and efficiency metrics. • Occupancy ratio of 85%. (Occupancy = Logged Hours / Payroll Hours.) • 95% on-time (start of shift and back from breaks and lunch). • 95% shift adherence/absenteeism. • Demonstrate exceptional customer service and react quickly to the person being called. • Accept coaching and counseling with a positive attitude. • Maintain a professional appearance and behavior. • Stay focused on the current project and prepare for each call. • Perform other duties as assigned.

🎯 Requirements

• Must be at least 18 years of age at the time of employment. • Must work full-time day shift Monday - Friday. • Additional shifts may be required during the peak busy season. • Must work in the continental United States. • Must own your computer (that meets system requirements), USB headset, web camera, and wired internet connection (no Wi-Fi). • Must have a quiet, uninterrupted, undistracted workspace to ensure professional interactions with clients. • Must pass a background check. • Identity, Voice, and Appearance Integrity. To maintain transparency, security, and professionalism while conducting company business: The use of identity masking or anonymization technology is strictly prohibited. • Communication Skills: Clear and effective verbal communication is essential for telephone fundraisers. They should be able to articulate their message clearly, actively listen to donors, and respond appropriately. • Voice Clarity and Tone: Telephone fundraisers should have a pleasant and engaging voice with good pronunciation and diction. • Stamina: Telephone fundraisers spend long hours on the phone, making numerous calls throughout their shifts. They should have the physical stamina to maintain energy and enthusiasm during extended periods of talking.

🏖️ Benefits

• Paid Training (weeks 1-3 ) at $11 per hour (or state minimum wage, whichever is higher) • The base wage is $16 per hour after completing 3 weeks of training, with a bonus potential of earning up to $20 per hour. • A retention bonus $250 is available after 4 weeks, based on active status in good standing, and performance (work 80 hours in the pay period and above $20 RPH) • $500 is available after 7 weeks, based on active status in good standing and performance (full-time working at least 64 hours in the pay period) • Referral bonus program. • Benefits for full-time employees include paid time off, Retirement with matching, Health with Health Savings Account, Dental, Vision, Life, and Disability insurance.

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