Customer Support Specialist

Job not on LinkedIn

🕒 May 26

🇵🇱 Poland – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 37%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Fortive

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2016

🏥 Healthcare

🏭 Manufacturing

📦 Logistics

💰 Post-IPO Equity on 2020-03

Healthcare • Manufacturing • Logistics

Fortive is a global industrial technology company that specializes in delivering advanced healthcare solutions, intelligent operating solutions, and precision technologies. With a team of 18,000 employees, Fortive works on solving tough technical challenges, empowering safer, smarter, and more efficient industrial operations. The company emphasizes sustainability, integrity, and continuous improvement, striving for a future that's stronger, safer, and smarter. Fortive has been recognized as one of America's Most Responsible Companies, demonstrating its commitment to positive social and environmental impact.

📋 Description

• Learn the intricacies of Fluke Reliability software products • Provide support for Fluke Reliability software applications to end users in a Microsoft and Web-based environment • Answer incoming customer support phone calls, email and chat communications • Find and communicate accurate solutions to end-user issues through analytical and troubleshooting abilities • Work in a team environment to provide support to customers across a wide variety of industries • Research technical issues while communicating with customers and document issues clearly and concisely • Understand and apply the support process from the customer point of view

🎯 Requirements

• B.A. or B.S. degree preferred • Good mechanical aptitude and problem-solving skills • Strong ability to communicate technical information both in writing and verbally • Strong work ethic and ability to work efficiently and effectively with minimal supervision • Ability to work in a fast-paced environment with excellent organizational skills • Customer service experience is a plus • Database knowledge is a plus

🏖️ Benefits

• Fully remote opportunity • Work-life balance and flexibility • Collaborative team culture • Professional development • Advancement opportunities from within to Account Management, Professional Services, Sales or Support • Opportunity to make an immediate impact and contribute to overall service quality