Insurance Distribution & Operations Manager – FR & ENG

🕒 May 12

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Free2move

WebsiteLinkedInAll Job Openings

201 - 500 employees

🚗 Transport

⚡ Energy

🏪 Marketplace

Transport • Energy • Marketplace

Free2move is a global mobility brand founded in 2016 with the mission to simplify mobility for everyone. Operating primarily in Europe and the USA, the company offers a comprehensive and unique ecosystem of mobility services for both private and professional customers. These services include car-sharing, rental options for various durations, VTC driver reservations, parking space reservations, and charging station access. Free2move also provides fleet management solutions and supports the transition to electric mobility with products like charging infrastructure and Vehicle-to-Grid technology. With a customer base of 2 million users, the company is a leader in the e-mobility sector, featuring 450,000 rental vehicles and 250,000 charging points, with operations in 170 countries.

📋 Description

• As our Insurance Distribution & Operations Manager, you will play a dual role at the heart of Free2move’s growth engine. • Reporting directly to the Head of Insurance, your mission is to transform insurance from a mandatory requirement into a powerful lever for profitability and customer satisfaction. • You will be the bridge between our global insurance strategy and its day-to-day execution across our markets. • Act as a business optimizer, increasing distribution of insurance options (excess reduction, protection plans) across Carsharing and Rent services. • Ensure seamless management of our fleet insurance, billing accuracy, and claims performance. • Support the design, rollout, and ongoing maintenance of insurance products across markets to ensure local relevance and operational efficiency. • Monitor and understand the claims lifecycle to ensure alignment between product terms and operational reality. • Manage specific insurance lines including Civil Liability (RC), Motor insurance, and rental-specific coverages. • Drive the take-up rate of insurance options (CDW, Excess Reduction, PAI) across all business lines. • Coordinate distribution of insurance products through the dealer network, ensuring partners have the necessary tools and product knowledge. • Analyze portfolio performance, identify trends or gaps, and propose data-driven solutions to improve profitability and customer satisfaction. • Ensure all products meet regional regulatory standards and continuously suggest ways to streamline insurance processes. • Monitor the profitability of insurance products and propose pricing or packaging adjustments to maximize margins.

🎯 Requirements

• Master’s degree in Insurance, Business, or Law is required. • Minimum 2–5 years of experience in the auto insurance industry. • At least 2 years of solid technical experience is mandatory if your degree is in a related field. • Previous experience or knowledge of European insurance markets/regulations is a strong plus. • Fluency in English and French (written and spoken) is essential for daily collaboration with international stakeholders. • Deep understanding of Civil Liability and Motor insurance mechanics. • Ability to analyze complex data and translate it into actionable business solutions. • High personal accountability and the ability to drive projects forward with minimal supervision. • Comfortable working in a fast-paced, constantly changing international environment. • Results-oriented with a focus on meeting objectives and improving product performance. • Excellent interpersonal skills to effectively engage with dealers and internal departments. • Flexible and able to work under deadlines and across multiple time zones (EU/USA). • Strong computer proficiency with MS Office (especially Excel for data analysis) and Google Suite. • Ability to draft and review insurance policy wording and deductible buy-back terms. • Ability to complete assignments within the framework of international insurance regulations.

🏖️ Benefits

• Smooth onboarding to get you started well • Many opportunities for professional development • Collaboration with multidisciplinary, international teams • International projects to broaden your experience • Attractive salary • Swile meal card to enjoy nearby restaurants • Company health insurance covered at 60% and a fully employer-funded providence/benefits plan at 100% • Access to our e-learning platform for language learning and other skill development • No-meeting days to boost productivity • Table football matches to unwind • This list is not exhaustive