IT Service Professional – IT Business Partner

Job not on LinkedIn

🔥 2 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Freudenberg Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1849

🏢 Enterprise

🎯 Recruiter

👥 HR Tech

Enterprise • Recruitment • HR Tech

Freudenberg Group is a global company that has developed a specialized platform for job seekers to explore career opportunities within the company. The platform provides a job listing page with search and filter capabilities, and detailed job offer pages where users can learn more about open positions and start the application process. Freudenberg integrates third-party content such as YouTube videos and maps from Google Maps and Baidu Maps to enhance user experience on their job pages. They emphasize user privacy and session management with the use of necessary cookies to ensure security and maintain session consistency throughout the job application process.

📋 Description

• Provides subject matter expertise and contributes input to shape the strategic direction and vision of the assigned IT service(s). • Provides technical insights and feedback during the design and architectural planning stages to ensure feasibility and effectiveness of the service implementation. • Provides input and technical perspective to support the governance processes, ensuring the services remain compliant with relevant policies, guidelines, and standards. • Executes and manages the implementation of new or changed IT services, ensuring smooth transition into operations, coordination with stakeholders, and adherence to defined standards and timelines. • Manages daily operational activities, ensuring stable, secure, and efficient running of the assigned IT service(s). • Identifies, recommends, and implements improvements to enhance service quality, reliability, and efficiency. • Ensures comprehensive, accurate, and up-to-date documentation of service processes, configurations, and relevant knowledge articles. • Remains informed about resource planning and staffing decisions to ensure alignment with operational responsibilities and service requirements. • Supports the financial management of the service(s), providing information and analysis related to cost control and budget adherence. • Supports escalation management by providing technical expertise and assistance for service-related issues. • Keeps informed of upcoming business demands and requirements to effectively align operational capacity and readiness with evolving business needs. • Actively supports adherence to security standards and policies within service operations.

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent practical experience, combined with several years of relevant work experience. • Strong understanding of ITIL processes. • Excellent communication and stakeholder management skills. • Analytical and problem-solving abilities.

🏖️ Benefits

• Equal opportunity employer • Commitment to diversity and inclusion