FullPond
2 - 10 employees
Founded 2024
🎯 Recruiter
👥 HR Tech
🏪 Marketplace
Recruitment • HR Tech • Marketplace
FullPond is a talent outsourcing and hiring service that connects companies with global, experienced candidates at a fraction of local hiring costs. The company positions itself as a recruitment/remote staffing marketplace offering a three-step interview process, flexible termination protocols, and candidates who understand working in the U. S. FullPond emphasizes cost savings (advertising top talent at ~25% of local price), faster hiring, and improved candidate fit to eliminate common hiring obstacles.
Patient Care Coordinator – Administrative Virtual Assistant
🔥 0 minutes ago
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FullPond
2 - 10 employees
Founded 2024
🎯 Recruiter
👥 HR Tech
🏪 Marketplace
Recruitment • HR Tech • Marketplace
FullPond is a talent outsourcing and hiring service that connects companies with global, experienced candidates at a fraction of local hiring costs. The company positions itself as a recruitment/remote staffing marketplace offering a three-step interview process, flexible termination protocols, and candidates who understand working in the U. S. FullPond emphasizes cost savings (advertising top talent at ~25% of local price), faster hiring, and improved candidate fit to eliminate common hiring obstacles.
📋 Description
• Free up the clinician’s time so he can focus on patient care • Manage incoming and outgoing patient communication through email, phone, and potentially text/portal messages • Schedule, reschedule, and confirm appointments for in-person and virtual visits • Conduct follow-up outreach to patients, respond to questions, and help patients get scheduled • Assist with family member and referral scheduling • Monitor and respond to general clinic inquiries • Help ensure patients receive superbills and necessary documentation for out-of-network benefits • Track and organize emails and tasks • Support the development, documentation, and refinement of SOPs • Identify opportunities to streamline processes and suggest workflow and communication improvements
🎯 Requirements
• Exceptional English communication skills, written and verbal (C1 level minimum) • Strong organizational skills and attention to detail • Ability to manage multiple tasks and follow-ups simultaneously • Ability to work independently and proactively, ask thoughtful questions, and take ownership of outcomes • Prior experience in administrative, customer support, or coordination roles • Experience in a medical, therapy, or dental office, such as front desk, patient coordinator, or virtual assistant • Familiarity with or comfort learning medical terminology • Experience with EMR systems or similar scheduling/medical software • Resume or other documentation must be submitted in English
🏖️ Benefits
• Take your local Holidays • Paid vacation • Professional Growth: Opportunities for training and development in a fast-growing company • Competitive salary • Performance-based incentives
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