Account Strategist

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FYUL

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🛍️ eCommerce

☁️ SaaS

🤝 B2B

eCommerce • SaaS • B2B

FYUL is a merged on-demand manufacturing and technology company formed from Printful and Printify that powers brands, creators, and entertainment companies to design, produce, and sell merchandise globally. It provides a technology platform and fulfillment network (including the Snow Commerce end-to-end merchandise solution) that enables businesses to launch and scale merch with on-demand production, fulfillment, and commerce integrations.

📋 Description

• Program Planning: Develop comprehensive program plans for multi-channel eCommerce programs aligned to the program vision, including scope, objectives, timelines, resources, and deliverables, ensuring alignment with company goals and client expectations. • Operational Excellence: Maintain rigorous organizational standards across all workstreams by establishing clear meeting agendas, documenting actionable follow-up notes, and ensuring project management tools are accurately updated to keep daily operations and projects on track. • Team Influencing: Influence and guide cross-functional teams, providing clear direction, setting expectations, and fostering a collaborative and productive work environment. • Resource Management: Allocate resources effectively, ensuring that team members have the tools, information, and support required to execute their tasks efficiently. • Risk Management: Identify potential risks and issues early in the project lifecycle, implementing mitigation strategies and contingency plans to minimize disruptions. • Progress Tracking: Monitor program progress, track milestones, and manage changes to scope or timelines, ensuring that programs are delivered on time and within resource management guidelines. • Stakeholder Communication: Regularly communicate project status, updates, and key milestones to internal and external stakeholders, ensuring transparency and managing expectations. • Quality Assurance: Implement quality control processes to ensure the service outcome meets or exceeds client expectations and industry standards. • Process Improvement: Continuously evaluate program management processes and methodologies, identifying opportunities for improvement and implementing best practices. • Client Engagement: Collaborate with account management teams to ensure client satisfaction, KPI achievement and provide updates on program progress.

🎯 Requirements

• Bachelor's degree in Business, Project Management, or a related field • Proven experience of at least 3 years in project or program management, preferably within the licensing, merch-on-demand, ecommerce, or related industries. • Bonus: proven experience in eCommerce operations, featuring expertise with Shopify Plus ecosystems, Amazon marketplaces, and related tech stacks. • Strong leadership and team management skills, with the ability to motivate and guide cross-functional teams. • Excellent organizational, time management, and multitasking abilities. • Strong problem-solving and decision-making skills, with a focus on finding practical solutions. • Exceptional communication and interpersonal skills, both written and verbal. • Proficiency in project management software, Google Apps for Business, Microsoft Office suite, and collaboration tools. • Detail-oriented mindset with a commitment to delivering high-quality results. • Ability to adapt to changing priorities and thrive in a fast-paced, dynamic environment.

🏖️ Benefits

• health, dental, vision, and life insurance • Unlimited PTO • 401k with company match • Personal and professional development opportunities