Insights Analyst, Junior

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Gauge

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

💼 Consulting

📣 Marketing

💰 Venture Round on 2020-12

Consulting • Marketing • Digital Marketing

Gauge is a technology solutions company that specializes in digital marketing and consulting services. They focus on enhancing user experience and developing strategies powered by data analytics and artificial intelligence. Their offerings include cloud infrastructure, hybrid solutions, and data-driven marketing strategies to connect businesses with their customers more effectively.

📋 Description

• Actively monitor Brandwatch and other channels during your shift, identifying spikes in mentions, sensitive topics, or early signs of a potential crisis. • Produce a clear, concise preliminary report of findings to serve as a basis for the commercial team to refine during the next shift. • Apply the basic escalation criteria learned in training, distinguishing situations that require immediate attention from those that can wait until business hours. • Log information in an organized manner to ensure a quick handover without loss of context. • Communicate directly with the responsible team when something requiring urgent action is identified.

🎯 Requirements

• Extensive prior experience in social listening is not required; training covers the methodology and tools used. • Strong written communication skills and the ability to synthesize information clearly. • Genuine availability for the shifts described, including weekends. • Calmness and a clear sense of priorities when facing potentially sensitive situations, such as the onset of a reputational crisis. • Attention to detail and strong organizational skills. • Plus: familiarity with social media and online conversation dynamics. • Plus: interest in Communications, Marketing, Public Relations, Journalism, or Data. • Plus: prior experience in customer service, support, or roles that require handling information under time pressure.

🏖️ Benefits

• Meal allowance / Food voucher • Private health insurance • Dental insurance • Day Off • Gympass / Totalpass • Childcare assistance • Pet assistance • Fuel allowance • Home office allowance • Education reimbursement • Free online health platform • E-learning - Stefanini Academy with a variety of courses • Mentoring - Mentorship platform • Discounts for undergraduate, postgraduate, language and other courses • Perks and discounts at top establishments