GCG Official
5001 - 10000 employees
🍽️ Food & Beverage
✈️ Travel
📦 Logistics
Food & Beverage • Travel • Logistics
GCG Official is a premier provider of aviation support and culinary services. They specialize in enhancing travel experiences through services like airport lounges, dining options, airline catering, and ground handling. With a presence across Latin America and the Caribbean, GCG Official focuses on creating personalized and memorable connections in the travel and food industries, aiming to optimize processes and elevate customer satisfaction.
Cluster People Business Partner
Job not on LinkedIn
🕒 April 1
🌐 Trinidad and Tobago, Aruba, +1 more countries – Remote
⏰ Full Time
🟠 Senior
🔴 Lead
👥 People Operations
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GCG Official
5001 - 10000 employees
🍽️ Food & Beverage
✈️ Travel
📦 Logistics
Food & Beverage • Travel • Logistics
GCG Official is a premier provider of aviation support and culinary services. They specialize in enhancing travel experiences through services like airport lounges, dining options, airline catering, and ground handling. With a presence across Latin America and the Caribbean, GCG Official focuses on creating personalized and memorable connections in the travel and food industries, aiming to optimize processes and elevate customer satisfaction.
📋 Description
• Advise the Cluster General Manager and senior leadership teams on people-related matters and connect HR strategy to business outcomes • Co-lead strategic planning with workforce analytics, headcount forecasting, and organizational design recommendations • Translate corporate and cluster strategy into actionable people plans with milestones and KPIs • Use HR data and analytics through Workday and other HRIS tools to support evidence-based decision-making • Coordinate HR core processes across the cluster with country HR Representatives • Lead cultural transformation and inclusive workplace initiatives across the multicultural cluster • Design and implement Team Member Experience programs covering wellbeing, recognition, flexible work, and career development • Drive employee engagement strategies and monitor action plans • Support change management for system implementations, process redesign, and new ways of working • Lead talent acquisition strategy, employer branding, candidate experience, and talent pipeline partnerships • Execute performance management, talent review, and succession planning processes • Identify capability gaps and design upskilling and reskilling programs • Coach and develop country HR Leads • Own the Learning & Development strategy across the team member lifecycle • Build continuous learning programs and track learning effectiveness • Partner on compensation and benefits strategies across the five territories • Manage pay review cycles, absence monitoring, wage queries, and payroll operations • Ensure compliance with labor legislation, collective bargaining agreements, and union agreements • Implement HR policies and procedures while adapting them to local regulations • Support whistleblowing case investigations and advise leadership on employment-law changes • Maintain HRIS records, reporting, and team member filing systems • Monitor HR industry trends, labor markets, legislation, and best practices across the region
🎯 Requirements
• Bachelor’s Degree in Human Resources, Business Administration, General Management, Organizational Psychology, or related field • Minimum 8 years of progressive HR experience • At least 3 years in a multi-country or multi-unit HR Business Partner role • Experience leading cultural transformation or organizational change programs • Hands-on experience with HRIS platforms, preferably Workday • Experience with HR analytics and reporting • Knowledge of labor laws, collective bargaining, and union agreements • Experience in airline, airline catering, or food services is a strong advantage • Some accounting, budgeting, and workforce cost management experience preferred • Excellent analytical, interpersonal, written, and oral communication skills • Proficient in Microsoft Office Suite • Comfortable adopting digital HR tools and collaboration platforms • Strong service orientation for internal clients at all levels • High level of confidentiality, reliability, and personal accountability • Master’s degree preferred • HR professional certification such as SHRM-SCP, CIPD, or equivalent strongly preferred • Change management certification such as Prosci or CCMP is a plus
🏖️ Benefits
• Wellbeing programs • Recognition programs • Flexible work arrangements • Career development pathways • Internship programs • Upskilling/reskilling programs • Onboarding journeys • Technical and soft-skill training • Leadership development • Cross-functional rotations • Career transitions • Mentoring • Digital learning platforms • Professional development opportunities • Career growth opportunities
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