Customer Care Technical Leader, Synchronous Condenser

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🕒 April 23

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Switzerland Global Enterprise

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1927

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • Export

Switzerland Global Enterprise is a national platform that provides support to companies in Switzerland to promote their products and services in international markets. The organization offers various services including market entry advice, networking opportunities, and information on trade regulations, helping Swiss businesses to successfully expand and thrive globally.

📋 Description

• Lead the technical aspects of multi-year service contracts and warranty agreements. • Actively and promptly respond to system issues. • Promote a high level of customer satisfaction by maintaining open communication. • Maintain system logs consolidating all failure-related data for synchronous condenser projects. • Analyze system malfunctions and equipment failures. • Develop, implement, and analyze maintenance programs and test procedures. • Provide support to site teams during commissioning, maintenance, and troubleshooting activities. • Review site reports related to commissioning activities.

🎯 Requirements

• Degree in Electrical Engineering. • Knowledge of rotating machines (generators or synchronous condensers). • Experience in the maintenance and commissioning of high-voltage equipment. • Fluent in written and spoken English and French. • Demonstrated ability to analyze and resolve problems. • Ability to document work, prepare technical reports, and plan on-site activities. • Knowledge of control and protection systems for high-voltage equipment and substations. • 5 to 10 years of relevant experience.

🏖️ Benefits

• Relocation assistance provided: No