Customer Support Technical Lead – FACTS Synchronous Condenser

🕒 April 23

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

GE Vernova

WebsiteLinkedInAll Job Openings

10,000+ employees

⚡ Energy

🚀 Aerospace

🤖 Artificial Intelligence

Energy • Aerospace • Artificial Intelligence

GE Vernova is a leader in the energy sector with over 130 years of experience, dedicated to electrifying the world while decarbonizing it. The company offers a broad portfolio of energy solutions including gas, hydro, nuclear, and wind power technologies, aimed at providing reliable, affordable, and sustainable energy. With a strong focus on innovation, GE Vernova plays a significant role in reducing the carbon footprint of global power systems and supports the transition to net-zero emissions by 2030.

📋 Description

• Lead the technical aspects of multi-year service contracts and warranties. • Respond promptly and proactively to system issues, promoting high customer satisfaction by maintaining open communication and proactively addressing customer needs. • Maintain system logs consolidating all data related to failures on synchronous condenser projects. • Analyze system malfunctions and equipment failures by reviewing event logs and transient recordings, and provide solutions to issues encountered on site. • Develop, implement, and analyze maintenance programs and test procedures to maximize the availability, reliability, and performance of synchronous condenser installations. • Support site teams during commissioning, maintenance, and troubleshooting activities for synchronous condenser systems by reviewing site plans and providing technical guidance during site visits. • Occasionally perform field work, including commissioning, maintenance, and troubleshooting of synchronous condenser systems. • Review site reports related to commissioning, maintenance, and troubleshooting activities for synchronous condenser systems. • Provide technical support to the tender/procurement team for sourcing FACTS devices and equipment.

🎯 Requirements

• Degree in Electrical Engineering • Knowledge of rotating machines (generators or synchronous condensers) • Experience in maintenance and commissioning of high-voltage equipment • Fluent written and spoken English and French. The employee will be required to interact fluently with colleagues at other facilities across and/or outside Canada who generally cannot communicate in French and whose working language is primarily English. • Demonstrated ability to analyze and resolve problems • Ability to document work, write technical reports, and plan on-site activities • Knowledge of control and protection systems for high-voltage equipment and substations • 5–10 years of relevant experience.

🏖️ Benefits

• No relocation assistance.