C&I Program Implementation & Quality Lead – Secondment

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Generation

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

📚 Education

🤝 Non-profit

🌍 Social Impact

Education • Non-profit • Social Impact

Generation is a mission driven non-profit focused on training the next generation of diverse leaders in the progressive, civic, and social impact data community. They offer a variety of online and in-person training programs tailored to equip students with essential skills in data visualization, data engineering, and progressive data analysis. Their initiatives aim to empower individuals from marginalized communities and enhance their capabilities to impact democratic processes and social movements through data literacy.

📋 Description

• Support consistent, high-quality program delivery across active cohorts in both countries by reinforcing instructional practices, coaching routines, and creating structured learning loops. • Provide hands-on support to C&I leads and ICs during active delivery, addressing instructional quality gaps through problem solving, structured feedback, and follow-up. • Maintain weekly coaching cadence with Kenya C&I team; weekly cadence with Ghana. • Lead quarterly L&T Stepbacks for all consolidated programs (target: end of Q2 for both countries), incorporating TORSH data and dashboard insights. • Lead end-of-program stepbacks for pilots and TSP-delivered programs upon completion. • Strengthen IC capacity to access, interpret, and apply updated TORSH reports (revised Q4 2025) for coaching and quality assurance. • Ensure data from TORSH cycles, stepbacks, and observations is documented and translated into concrete follow-up actions by the local C&I team. • Support launch readiness and early implementation of priority programs - including AI pilots and DM v4 - across both countries, ensuring stakeholder alignment and clear documentation throughout. • Monitor the pipeline of potential programs across the two countries and liaise with the Product Team to support adoption conversations. • Coordinate and schedule TTT and CBA upskilling/refresh for DM instructors and C&I team members ahead of each country launch (April). • Track readiness actions, owners, and dependencies; surface risks early (April-May). • Support alignment with Product team on mid and end-of-program curriculum revisions and focus groups as needed. • Coordinate key meetings and follow-ups during early delivery for AI pilots. • Provide focused, time-bound support on Ghana's priority non-BAU initiatives, including TSP model setup, key experiments, and preparation for program expansion. • Advise on and support TSP C&I delivery model setup, covering instructor selection (April), onboarding (May), and structured coaching support during delivery (June–September) across 1 DM and 2 DCS cohorts. • Support design, implementation, and learning synthesis of the DA Upskilling experiment, including stakeholder alignment and data collection throughout (April–September, launch June 14). • Maintain alignment, visibility, and documentation across teams and workstreams throughout the secondment.

🎯 Requirements

• At least 4 hours of overlap with the Ghana (GMT) and Kenya (EAT/UTC+3) working hours • 5+ years experience with instructor training and professional development, with an emphasis on adult learning. • Experience in program delivery, instructional quality and coaching • Strong stakeholder management and cross-functional coordination • Ability to balance advisory and execution roles in ambiguous environments • Strong systems thinking and ability to operationalize processes • Clear, structured communication and documentation skills • Experience with TORSH or instructional observation systems • Familiarity with TSP / partner delivery models • Mastery of adult learning principles and experience designing instructional materials for adult learners (>18 years of age). • Strong project management skills, managing many stakeholders and workflows on a tight timeline. • Superb stakeholder management skills, ideally with global actors with diverse needs. • Success building and managing collaborative relationships.

🏖️ Benefits

• Professional development opportunities