Key Account Manager

Job not on LinkedIn

November 25

☕ Washington – Remote

Although this job is listed in Washington, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Genetec

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Security • Enterprise • SaaS

Genetec is a company specializing in physical security solutions that help secure people and places in a constantly changing environment. They offer a comprehensive suite of products, including cloud-based Security Center SaaS and an on-premises Security Center platform, both of which unify physical security systems, sensors, and data. Genetec is highly regarded within the industry, ranking high in global video management and access control rankings. They focus on enterprise-grade security solutions, ensuring the integration of cybersecurity and data protection throughout their offerings, and are noted for innovating and adapting their solutions to meet future business needs. With a keen eye on trends such as hybrid cloud adoption, Genetec is positioned as a thought leader in the physical security sector.

1001 - 5000 employees

Founded 1997

🔐 Security

🏢 Enterprise

☁️ SaaS

📋 Description

• Develop a deep understanding of the customer's risk landscape • Streamline and accelerate processes in the commercial and support delivery process • Find opportunities to align Genetec's solutions portfolio to the customer's operational goals and assist the customer with their technology roadmap • Be an agent of change, ensuring our partners and customers successfully adopt technology and adapt their processes to achieve their strategic outcomes • Develop and maintain relationship with key end user, technology partner, and channel partner stakeholders • Develop and maintain a complete account plan in the CRM, including opportunities, account map, and forecast • Develop, track, and close new opportunities • Coordinate and lead QBRs with the key stakeholders from the end user and Genetec account team • Provide customer demonstrations & presentations • Be the advocate for your customers inside Genetec and escalate issues as needed • Acquire & maintain adequate knowledge of product, services, market, and competition • Attend industry trade shows • Foster a collaborative relationship with colleagues • Work with vertical offerings manager in developing new offerings and identifying strategies to grow vertical • Work with industry marketing and digital content creation to create content and narratives for the vertical • Work with the events team to create industry-specific dashboards, workflows, and SOPs for the vertical • Provide commercial subject matter expertise in the vertical, leading the education and commercial strategy • Collaborate, mentor, and coach territory Account Executives in developing the vertical, and assist them in large proposals and presentations as needed

🎯 Requirements

• Strong technical proficiency and understanding of system administration role • Good understanding of security operations • Experience in the Utility and energy industry • Familiarity with NERC/CIP • Good grasp of enterprise risk management • Strong ability to collaborate with stakeholders and and create consensus across business units and regions • Broad experience in business operations and management priorities • Ability to convene and build consensus in a stakeholder group • Certifications on Genetec products (Security Center Enterprise, Mission Control, & Clear ID) • Ability to travel 60%+

🏖️ Benefits

• Attractive compensation package with 401K match • Training Tuition Reimbursement Program • Work-life balance with a flexible working schedule