Project Coordinator

Job not on LinkedIn

🔥 11 hours ago

🇮🇳 India – Remote

⏰ Full Time

🟢 Junior

👷‍♀️ Project Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Fastr

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2006

📣 Marketing

💼 Consulting

📦 Logistics

💰 $2.5M Venture Round on 2022-03

Marketing • Consulting • Logistics

Fastr is a company that provides a comprehensive suite of services and solutions focused on enhancing the eCommerce experience. With its Fastr Frontend Platform, the company offers tools like the Frontend Creator Studio and Publicator, aimed at helping businesses create dynamic content and improve their website's performance. Fastr specializes in design, development, integration services, content and eCommerce strategy consulting, as well as managed and performance services. The company also provides training services to enhance the skills of individuals using its tools. Fastr's adaptive AI assistant and integration capabilities are designed to transform shopping experiences on eCommerce sites, making it easier for businesses to engage customers effectively. Their services are utilized by various businesses and industries to optimize content management and web performance, demonstrated through numerous case studies and customer success stories.

📋 Description

• Monitor incoming customer tickets and project requests across multiple clients • Extract key information from tickets and format it according to Slack workflow templates • Coordinate with Technical Leads to obtain and refine effort estimates • Track estimate status and ensure timely turnaround • Support Project Managers in communicating estimates to clients • Schedule client and internal team meetings across time zones • Attend meetings and capture clear, organized notes • Maintain and update client Confluence pages • Ensure project documentation remains accurate and accessible • Support Project Managers across their client portfolios • Help manage workflows in Asana, Zendesk, and Everhour • Identify process improvements and adapt to evolving responsibilities as workflow automation develops • Prepare weekly and monthly operational reports tracking key metrics • Monitor daily timesheet submissions in Everhour and follow up on missing or incomplete entries • Ensure accuracy and completeness of client records in HubSpot CRM • Support Customer Success and Professional Services leadership, including the Chief Customer Officer, with operational reporting, timesheet management and assessment, CRM data hygiene, and other operational tasks

🎯 Requirements

• 1-3 years of professional experience in a business environment • Bachelor's degree or equivalent experience • Exceptional organizational skills and attention to detail • Strong written and verbal communication in English • Comfortable working with Slack, Asana, Confluence, Zendesk, Everhour, and MS Office • Self-directed and able to manage multiple tasks without close supervision • Reliable internet connection and home office setup for remote work • Ability to overlap with Eastern Time and work with a North American-based team • Genuine curiosity about how projects are delivered and managed • Previous experience in software companies or agencies • Familiarity with professional services, support tickets, or project coordination • Proactive mindset and ability to identify problems early • Desire to learn and grow into more strategic roles • Completion of a technical skills assessment during the hiring process

🏖️ Benefits

• Direct mentorship from experienced Project Managers and Professional Services leads • Exposure to the full lifecycle of technical projects and managed services • Understanding of estimation, scope management, and client delivery • Potential growth path to PM, CSM, or Technical Account Manager roles • Flexible remote work arrangement • Opportunity to shape the role as our automation plans evolve • Equal Opportunity Employer • Reliable internet connection and home office setup for remote work