Team Manager – Microsoft 365

🔥 1 minute ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Gigmo Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

SaaS • B2B • Artificial Intelligence

Gigmo Solutions is a company that specializes in optimizing customer support services through the use of gig workers and advanced AI technologies. By leveraging a global platform of motivated gig workers, Gigmo Solutions helps businesses reduce their support costs effectively. The company’s AI platform rigorously tests and onboard employees worldwide, ensuring high-quality support while providing agility and efficiency in customer service. Gigmo Solutions makes customer support seamlessly adaptable and cost-efficient by utilizing the gig economy and cognitive computing.

📋 Description

• Manage team operations and create new solutions by leveraging or adapting existing methods and procedures • Understand and communicate the strategic direction, team goals, deliverables, and changes • Provide guidance to the in-house Management Trainee • Track NSAT scores and team-member productivity • Induct Engineers and Team Leaders on the technical support process • Recognize high performance and reward accomplishments • Delegate tasks, set deadlines, and oversee day-to-day operations • Provide timely feedback and resolve team issues • Create an open communication culture and inspiring team environment • Provide guidance, training, and mentoring to improve productivity • Develop task strategies and plans for accomplishing goals • Lead by example in professionalism, communication, and technical expertise

🎯 Requirements

• Graduate • Minimum 5–6 years of experience as Team Manager in a Technical Support process • Good knowledge of MS Office • Strong leadership and analytical skills • Strong business acumen and commitment to productivity • Self-starter, proactive, and able to learn and perform in a fast-paced environment • Result-oriented with strong negotiation skills and excellent process orientation

🏖️ Benefits

• Permanent work from home • US shift timings