Solutions Architect

🕒 April 24

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GitLab

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

💰 Secondary Market on 2020-11

Artificial Intelligence • Enterprise • SaaS

GitLab is the most comprehensive AI-powered DevSecOps platform, offering tools for automated software delivery, security, and compliance throughout the software development lifecycle. It provides solutions across areas such as AI-assisted development, continuous integration/continuous deployment (CI/CD), source code management, and vulnerability management. GitLab aims to simplify and accelerate software delivery by uniting development, security, and operations on a unified platform. It is particularly recognized for its AI code assistants and has been named a leader in the Gartner Magic Quadrant™ for DevOps Platforms, making it a preferred choice for many enterprises.

📋 Description

• Lead technical strategy for assigned accounts, acting as a trusted technical advisor across complex customer engagements. • Facilitate high-value customer sessions such as value stream workshops and business value discussions to align technical solutions with customer goals. • Develop and execute technical approaches for multi-team, multi-year transformation initiatives involving GitLab. • Drive competitive analysis and technical positioning for complex opportunities within the Paris territory. • Collaborate with sales, product, and cross-functional teams to address integration challenges, refine account plans, and represent customer requirements. • Create customer success plans that support adoption, expansion, and long-term technical outcomes. • Mentor Solutions Architect team members and contribute to team learning through shared practices, coaching, and knowledge exchange. • Improve GitLab documentation, demonstrations, and customer-facing technical conversations based on product knowledge, customer feedback, and market trends.

🎯 Requirements

• Experience solving technical customer issues with broad scope and high complexity across enterprise environments. • Ability to build and communicate end-to-end technical strategy for assigned accounts, including transformation planning and adoption guidance. • Knowledge of the GitLab platform and how DevSecOps capabilities connect across the software delivery lifecycle. • Experience leading workshops and guiding customer conversations that uncover needs, clarify value, and move complex engagements forward. • Capability to work across sales, product, and other teams to resolve integration questions and support account strategy. • Skill in competitive positioning, market awareness, and translating industry trends into practical opportunity strategy. • Strength in mentoring peers, sharing knowledge asynchronously, and contributing to documentation and team learning. • Openness to candidates with transferable experience from technical consulting, architecture, platform engineering, or related customer-facing roles.

🏖️ Benefits

• Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental leave • Home office support