Customer Service Agent, German Speaking

Job not on LinkedIn

🕒 July 3

🇬🇷 Greece – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 50%

infoinfo

🗣️🇩🇪 German Required

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Logo of Global Career Group

Global Career Group

1 - 10 employees

Founded 2023

💼 Consulting

📦 Logistics

🎯 Recruiter

Consulting • Logistics • Recruitment

Global Career Group is a recruitment and talent-placement firm founded in 2023 that connects candidates with international job opportunities and supports companies in building multicultural teams. The company provides end-to-end recruitment services and tailored consultancy, managing CV submissions, language assessments, interviews with hiring companies, and onboarding processes. Global Career Group focuses on multilingual roles across Europe and emphasizes professionalism, transparency, and diversity in its hiring practices.

📋 Description

• Respond to customer inquiries via phone, chat, and email • Assist with questions about car purchases, leasing, service contracts, road help and product details • Provide solutions to technical issues and share knowledge about new models and features • Create exceptional customer experiences with empathy and professionalism • Collaborate with a talented, global team and grow in an international environment

🎯 Requirements

• Fluency in German (spoken and written) • Good English skills (B1-B2) • Strong interpersonal and communication abilities • Basic technical understanding and an interest in the automotive industry • Attention to detail and a passion for creating great customer experiences

🏖️ Benefits

• Full training on Mercedes products and systems • Competitive salary package + bonuses • Relocation support to Athens: 4 weeks hotel, flight tickets and airport pick up • Help finding permanent accommodation • A dynamic, multicultural workplace with social events and global colleagues • The chance to start this adventure with a friend – we have multiple openings!

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