Support Analyst

Job not on LinkedIn

🔥 1 minute ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hitss Brasil

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Hitss Brasil is a leading system integrator within the Grupo América Móvil, offering over 37 years of experience in digital solutions and IT services across Latin America and the United States. The company specializes in helping businesses adopt and integrate digital solutions to enhance their processes, products, and services. Hitss Brasil provides consulting services, artificial intelligence implementation, and various digital transformation services, catering to industries such as agribusiness, finance, healthcare, and smart cities.

📋 Description

• Administer and provide support for the Central Bank’s Microsoft SharePoint environment • Handle requests, service demands, and incidents related to the environment under the team’s responsibility • Support the platform’s ongoing operation and continuity, in accordance with the technical processes and standards defined by the Central Bank • Log and process requests using the service management tools adopted by the Central Bank • Contribute to keeping the knowledge base up to date

🎯 Requirements

• Bachelor’s degree in Information Technology or a related field, or another higher education degree combined with a postgraduate qualification in IT • Proven experience administering Microsoft SharePoint products in large enterprises • Experience supporting and maintaining enterprise SharePoint environments • Knowledge of Microsoft 365 and SharePoint integration with the Microsoft ecosystem • ITIL Foundation v3 certification or higher, or documented equivalent training • Certificate of completion for a Microsoft SharePoint course or training program of at least 40 hours

🏖️ Benefits

• Commitment to the inclusion of professionals with disabilities and to gender and racial/ethnic equity • A culture of innovation, curiosity, collaboration, and professional development