Support Analyst, Mid-Level

Job not on LinkedIn

🔥 15 hours ago

🇧🇷 Brazil – Remote

💵 R$2.5k - R$2.5k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Positivo S+

Positivo S+

1001 - 5000 employees

Founded 2009

💼 Consulting

📦 Logistics

🔒 Cybersecurity

Consulting • Logistics • Cybersecurity

Positivo S+ is a managed service provider (MSP) and technology services division of Positivo Tecnologia that partners with businesses to deliver end-to-end IT operations, cloud and infrastructure management, cybersecurity, digital workplace solutions, and data & analytics. The company offers 24/7 observability and automation, cloud migrations, security operations (SOC), identity & access management, network operations, business continuity, and master data management, emphasizing scalable, user-friendly interfaces, cost optimization and proactive monitoring for enterprise customers.

📋 Description

• Provide remote technical support • Execute Linux commands for analysis and support • Investigate issues related to applications and systems • Support the identification and resolution of technical incidents • Work a 12x36 overnight shift from 8:00 p.m. to 8:00 a.m.

🎯 Requirements

• Technical qualification • Knowledge of Linux • Familiarity with operating system command-line interfaces • Knowledge of command execution and remote support • Technical profile with the ability to investigate situations and perform procedures in the environment • Availability to work a 12x36 shift from 8:00 p.m. to 8:00 a.m.

🏖️ Benefits

• Medical and dental plans • Life insurance • Meal and food allowances • Transportation allowance • Discount club • Access to Wellhub (gyms) and Mente Tranquila • Discounts on Positivo products • University partnership

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