Senior Human Resource Associate – Shared Service Centre

🔥 15 hours ago

🇵🇭 Philippines – Remote

⏳ Contract/Temporary

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

👻 Ghost score 10%

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Logo of G-P

G-P

1001 - 5000 employees

💼 Consulting

🏥 Healthcare

⚖️ Legal

Consulting • Healthcare • Legal

G-P is a leading global company specializing in Employer of Record (EOR) solutions, providing businesses with the tools to hire, onboard, and manage teams in over 180 countries quickly and compliantly. The company offers a comprehensive suite of global employment products under its G-P Meridian Suite™, including services for hiring employees and contractors, managing global payroll, time management, expenses, HR support, and employee assistance. G-P is recognized for its compliance expertise, featuring the world's first AI-based HR compliance advisor, G-P Gia™, which delivers AI-driven advice and solutions for HR compliance challenges. With a strong network of partners and industry-leading EOR SaaS solutions, G-P supports HR, legal, and financial compliance globally. Their offerings are designed to simplify the employment lifecycle and accelerate global business expansion.

📋 Description

• Support employee lifecycle processes, including onboarding, data management, absence management, visa renewals, transfers, and offboarding • Prepare HR documentation, including employment contracts, amendments, policies, benefits and payroll enrollment documents, onboarding guides, employment certificates, and termination certifications • Organize and maintain employee records in the proprietary platform • Process forms related to new hires, status changes, benefits, and terminations • Administer benefits and collaborate with brokers and insurers on enrollments • Provide payroll data, including time and expense details, to the payroll team and local payroll provider • Conduct audits and data-change checks to ensure accurate and timely payments • Contribute to continuous HR process improvement and maintain SOPs and policies • Communicate with professionals and customers to explain and resolve queries and concerns • Follow established SLAs and SOPs to ensure service excellence • Liaise with partners and vendors, including insurance, local service, payroll, and pension providers • Serve as the first point of contact during onboarding and offboarding

🎯 Requirements

• 2-5 years of HR operations experience (SSC experience desirable) • Detailed knowledge of HR procedures and policies • Experience working within Shared Services • Basic knowledge of labor legislation throughout the EMEA region is an added advantage • Excellent customer service skills • Proficient in written and verbal English • Literacy with MS Office • Proactive “test-and-learn” mindset • Ability to quickly master and deploy new AI features and platforms • Demonstrated AI literacy, including integrating generative AI tools such as Gemini and Notebook LM into daily workflows • Resourceful problem-solving abilities • Experience in stakeholder management • Strong self-motivation, attention to detail, and time management skills • Ability to work in an international, multicultural team • Flexibility to accommodate different time zones • Knowledge and experience handling offboardings is an added advantage

🏖️ Benefits

• Competitive compensation • Generous paid parental leave • Flexible time off • Spending accounts • Medical insurance • Dental insurance • Vision insurance • Sabbatical after 5 years • Annual bonus for non-sales roles, dependent on individual and company performance

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