Customer Service Representative, Energy & Residential Property

Job not on LinkedIn

🕒 April 1

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Globl.Contact

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

☁️ SaaS

📡 Telecommunications

B2B • SaaS • Telecommunications

Globl. Contact is a company specializing in customer experience services and technology integration. By utilizing innovative technologies, training concepts, and performance data, Globl. Contact agents solve complex customer problems not addressed by digital self-service. The company employs an omnichannel approach for sales and customer retention, helping businesses retain existing customers and acquire new ones. Globl. Contact's services include technical advisory with a focus on customer experience, and enablement of operations via a scalable, remote-only model. The company emphasizes flexibility, mental health, and community, offering remote work solutions and customized work-life balance options.

📋 Description

• Assist customers by phone, email, or chat with questions about billing, modern metering systems, and services. • Explain technical topics in clear, easy-to-understand language. • Process service requests, orders, and data changes quickly and reliably. • Find tailored solutions and ensure long-term customer satisfaction.

🎯 Requirements

• Interest in energy, technology, or real estate. • Some initial experience in customer service or a strong desire to start a career in this area. • Very good German, both spoken and written; English skills are a plus. • Quick grasp, self-motivation, and reliability. • Confident PC skills. • A stable internet connection and a quiet home office workspace.

🏖️ Benefits

• Work where others vacation. Your office can be wherever you want to live and work: use our technologically advanced "Work from Anywhere" solution if you have a dedicated workspace and a fast internet connection. • We provide the necessary equipment for your daily work to ensure the best possible service for our customers from your workstation. • You will receive several weeks of paid training and guided onboarding before you begin your role. • Uncertain times require secure solutions: we offer a permanent (open-ended) employment contract. • From the application interview and telephone interviews to onboarding — everything is conducted virtually with us. • Support, fun, and much more — through our unique community approach! 🌈