Director, Solutions Management – Retail

🕒 April 9

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Logo of GLORY

GLORY

5001 - 10000 employees

💳 Fintech

🛒 Retail

🎮 Gaming

Fintech • Retail • Gaming

GLORY is a global leader in cash technology solutions, providing innovative services that automate cash processes across various sectors including financial institutions, retail, gaming, and cash-in-transit (CIT). With a focus on enhancing efficiency, security, and customer service, GLORY designs custom solutions for cash handling at the point of sale, in cash centers, and throughout the retail cash chain. Their products range from cash recyclers and self-service kiosks to comprehensive cash management systems, aimed at optimizing cash workflows and improving business performance.

📋 Description

• Managing the product development lifecycle from concept to sunset. This includes all the components of the solution, including but not limited to hardware, software, integrations (third-party and native) • Collecting, analyzing, presenting, and sharing information, serving as the subject matter expert on all key product strategy, development, and go-to-market aspects of the product line: competitors, positioning and differentiation, market research, customer communication, customer experience, and go-to-market • Ensuring ultimate product line performance and quality. Executive sponsor / leader on product line roadmap needs working in tandem with global teams • Performance and professional development of team (direct reports and/or dotted line colleagues) • Serving as a business leader in the company, supporting all strategic initiatives and leading select initiatives as needed • This role is accountable for achieving product line goals including revenue and profitability targets, customer value delivered, and scalable, efficient solution delivery.

🎯 Requirements

• 10+ years of progressive experience to include Product Management, Technical Solution Support, Software Product Development, Product Ownership, and/or Program Management • Excellent collaborative and problem-solving skills, ability to create and implement innovative solutions to problems. • Experience with IoT products and SaaS solutions. • Understanding of Agile development principles. • Must possess outstanding verbal and written communication skills and proficiency in time management to handle deadline pressures and multiple assignment and clients simultaneously. • Self-disciplined, self-starter, high motivated, strong ability to develop effective teams and be a significant contributing member through hands-on execution. • Ability to develop and communicate conceptual ideas including design rationale and business cases to all levels of the organization, from Board / C-Level to new first-job employees. • Ability to assess a situation with multiple viewpoints, identify priorities, create a plan, and execute on the plan which delivers on company objectives. • Must be process-focused. Must be able to take accountability for projects and issues and drive to completion or resolution (through direct ownership or cross-functional collaboration as appropriate).

🏖️ Benefits

• 401(k) Retirement Plan with Fidelity – 2.5% Base contribution paid toward your retirement by Glory even if you do not participate. Plus, Glory matches 3% up to 6% of your contribution • Health insurance – 3 medical plans to choose from. High, Medium and Low deductible through Blue Cross Blue Shield • MDLive – 24/7 Virtual Doctor plus a Nurse Line • Dental insurance • Vision insurance • FSA / Dependent Care • Voluntary Life Insurance • Basic Life insurance and AD&D – Company paid • Short Term Disability / Long Term Disability / Employee Assistance Program – Company paid • Paid Vacation – start with a prorated amount of hours your first year depending on start date. 80 vacation hours earning your first full year and vacation hours increase based on years of service • Paid Sick days based on City/State requirements • Paid Holidays – 9 to 11 days based on start date • Professional development assistance • Education assistance • Adoption Assistance • Legal and ID Theft plans • Annual Bonus opportunity • Opportunities for internal promotions/career advancement

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