Account Operations Manager

Job not on LinkedIn

🕒 August 21

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 20%

infoinfo

🗣️🇩🇪 German Required

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Logo of glueckkanja AG

glueckkanja AG

51 - 200 employees

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

glueckkanja AG is a renowned cloud managed service provider and a top Microsoft partner that specializes in managing and protecting Microsoft ecosystems at scale. The company offers comprehensive cloud solutions including managed services, cloud productivity, and IT infrastructure transitions. Dedicated to ensuring secure and reliable operation of Workplace solutions and Azure services, glueckkanja provides a Cloud Security Operations Center that protects customer infrastructures and combats cyber threats with a 24/7 incident response team. With a strong emphasis on digital transformation and intelligent data migration, glueckkanja leverages Infrastructure as Code to facilitate the transition to cloud environments for medium to large enterprises. The company has been recognized multiple times as a leading partner by Microsoft, showcasing its expertise and commitment in the field.

📋 Description

• Work directly alongside the Account Executive and support them in day-to-day operations • Independently manage customer relationships on an equal footing when providing cover • Translate customer requirements into concrete internal actions • Listen to customers, assess their requirements, and communicate them to the team • Prepare detailed proposals • Plan meetings and presentations • Coordinate multiple customers and projects simultaneously • Maintain the CRM system • Prepare reports and process data • Continuously improve internal processes

🎯 Requirements

• Completed vocational training or degree in a technical or business-related field • Practical experience in Inside Sales / Sales Operations • Basic knowledge of agile project organization • Professional experience in an IT environment or the Microsoft Cloud ecosystem is preferred but not required • Strong communication and diplomacy skills • Fluent written and spoken German and English

🏖️ Benefits

• 30 days of annual leave • Flexible working hours • Fully remote work anywhere in Germany or the option to work from one of the offices in Offenbach, Deggendorf, or Hamburg • First Thursday: collaborative, location-based working days on the first Thursday of every month • Team and company events • Annual bootcamp at special locations • Smartphone and notebook of your choice • Individually tailored professional development • Funding for Microsoft certifications • Internal Tech Community knowledge-sharing sessions every Friday • Germany Ticket subsidy • Internet allowance • Childcare allowance • Babbel subsidy • Corporate benefits • Job security

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