Onboarding Specialist, EMEA

🔥 2 minutes ago

🌐 Poland, Hungary, +4 more countries – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

🚀 Onboarding Specialist

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Logo of GoGlobal

GoGlobal

51 - 200 employees

💼 Consulting

📦 Logistics

✈️ Travel

Consulting • Logistics • Travel

GoGlobal is a leading provider of global human resources management solutions, specializing in services such as global hiring, employee onboarding, payroll management, and compliance with international regulations. As an Employer of Record (EOR), GoGlobal allows businesses to hire and manage talent worldwide without the complexities and legal risks involved in international employment. Their platform enables clients to attract, hire, and retain the best talent while ensuring compliance with local labor laws across various countries. By offering expert HR consulting and support, GoGlobal helps companies expand globally, explore new markets, and manage transactions smoothly. The company is committed to providing comprehensive HR solutions that facilitate global business operations, making it easier for businesses to thrive internationally.

📋 Description

• Coordinate end-to-end client onboarding and implementation activities across the EMEA region • Support onboarding plans, project timelines, and implementation schedules • Coordinate with Operations, Payroll, HR, Technology, Finance, and Customer Success teams • Track project progress and milestones, and escalate risks or delays to the Onboarding Lead • Set up and verify client, employee, payroll, and entity data across internal systems • Review onboarding documentation and coordinate data collection, validation, and migration • Identify and resolve data or system setup discrepancies • Prepare and document client handovers from implementation to operational delivery teams • Ensure configurations, documentation, and implementation activities are complete before BAU transition • Support client communications, manage expectations, and resolve onboarding queries • Maintain onboarding records, project trackers, and status reports • Identify and support improvements to onboarding workflows, tools, documentation, and client experience • Contribute to operational efficiency, data quality, service delivery, and reduced onboarding errors or rework

🎯 Requirements

• Bachelor's degree in Business Administration, Project Management, Human Resources, Information Systems, or a related field • 2–4 years of experience in client onboarding, implementation coordination, project support, customer success, or service delivery within a business services environment • Experience coordinating multiple onboarding or implementation activities simultaneously • Strong organizational, coordination, and time-management skills, with excellent attention to detail • Ability to work collaboratively with cross-functional teams in a fast-paced environment • Good communication and stakeholder coordination skills • Strong analytical, problem-solving, and follow-up skills • Proficiency in Microsoft Excel, PowerPoint, and project management, CRM, or service delivery tools • Ability to manage competing priorities and work independently while escalating issues when necessary • Experience supporting client onboarding within Payroll, HR Services, Employer of Record (EOR), Professional Services, Global Mobility, or Entity Management • Familiarity with CRM, HRIS, payroll, or service delivery platforms • Experience working with clients or teams across multiple countries and time zones • Understanding of onboarding workflows, implementation processes, and service delivery best practices • Experience working in a multinational or global business environment • Familiarity with process improvement initiatives and standardized operating procedures

🏖️ Benefits

• Opportunity for all employees to become a partner and share in profits • Flexible fully remote work, with hybrid options in some countries • Autonomy to make decisions and focus on results rather than hours worked • Diverse, global, and supportive team • Sustainable long-term growth environment • International career opportunities • Monthly financial transparency and open communication • Collaborative cross-border working environment

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