
1 - 10 employees
đ„ Healthcare
đŒ Consulting
đŠ Logistics
Healthcare âą Consulting âą Logistics
GoLean Health is a company that specializes in providing remote medical assistants and virtual receptionists to healthcare practices. They focus on helping doctors, dentists, veterinarians, chiropractors, and optometrists by connecting them with reliable virtual staff who are HIPAA-trained and skilled in various administrative tasks. By hiring virtual assistants from GoLean, healthcare providers can streamline their operations, improve patient communication, and scale their practices at a reduced cost.
đ„ 15 hours ago
đ”đ Philippines â Remote
đ” $6 / hour
â° Full Time
đą Junior
đšâđŒ Executive Assistant
đ«đšâđ No degree required
đ» Ghost score 20%
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1 - 10 employees
đ„ Healthcare
đŒ Consulting
đŠ Logistics
Healthcare âą Consulting âą Logistics
GoLean Health is a company that specializes in providing remote medical assistants and virtual receptionists to healthcare practices. They focus on helping doctors, dentists, veterinarians, chiropractors, and optometrists by connecting them with reliable virtual staff who are HIPAA-trained and skilled in various administrative tasks. By hiring virtual assistants from GoLean, healthcare providers can streamline their operations, improve patient communication, and scale their practices at a reduced cost.
âą Verify patient insurance after check-in and document accurate, updated insurance information âą Review denied claims, identify denial reasons, assist with claim reprocessing, and track follow-ups âą Review and process Explanation of Benefits documents and clear EOB backlogs âą Resolve outstanding insurance balances and patient account issues âą Support claims-related workflows, including Cigna and Veterans Affairs claims âą Coordinate vendor payments, including check payments when needed âą Monitor SOAP note completion, accuracy, and compliance âą Track missed and canceled appointments and identify scheduling trends âą Prepare reports on balances, appointments, EOB backlog, denied claims, and other operational metrics âą Coordinate communication between the provider, care team, and administrative staff âą Proactively identify workflow gaps, billing concerns, documentation delays, scheduling issues, and patient account problems âą Recommend practical solutions to improve clinic efficiency
âą Minimum of 1 year of experience as a Medical Virtual Assistant âą Experience supporting a US healthcare practice âą Experience with insurance verification, EOBs, claims, denied claims, patient balances, or billing support âą Exposure to CPT and ICD-10 codes âą Strong English communication skills, both written and verbal âą Strong executive presence and professional communication style âą Must be a Mac OS user âą Strong attention to detail and follow-through âą Ability to work independently with minimal supervision âą Proven leadership, ownership, or high-accountability experience in a previous role âą Proactive and able to anticipate needs before being asked âą Highly detail-oriented with billing, documentation, and reporting tasks âą Strong critical thinking and problem-solving skills âą Emotionally intelligent and patient when working with a busy provider âą Confident, professional, and organized in communication âą Able to take personal responsibility for assigned work âą Resourceful and self-motivated when learning new workflows âą Trustworthy, dependable, and comfortable handling sensitive information
âą Performance-based increase after 6 months âą Remote work setup
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