Sales Support Coordinator

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Logo of Goway Travel

Goway Travel

501 - 1000 employees

Founded 1970

👥 B2C

🛍️ eCommerce

B2C • eCommerce

Goway Travel is a travel company and tour operator that designs and sells tailor-made vacations, escorted tours, private-guided experiences, boutique cruises, rail journeys and custom group trips across more than 115 countries. The company connects customers with dedicated destination specialists who create personalized itineraries featuring elevated, often 4–5-star accommodations and local guides. Goway primarily serves individual and group leisure travelers through online bookings, custom quotes, and travel advisor support.

📋 Description

• provide essential administrative and operational support to Destination Specialists • ensure all services are properly confirmed based on requests of Destination Specialists • input booking details into the company’s booking system • accurately process and manage bookings • handle various administrative tasks • provide excellent customer service to internal and external clients • read and review supplier contracts • work cooperatively with all team members

🎯 Requirements

• recent experience or in-depth background in the travel industry • 1 year of experience in customer service or a similar function • strong organizational skills and attention to detail • good administrative and analytical skills • exceptional verbal and written communication skills • ability to work independently and carry out assignments to completion

🏖️ Benefits

• competitive salary accompanied by performance incentives • paid personal days for when life calls for them • your birthday off each year • RRSP contributions matched by the company • comprehensive medical, dental, and vision coverage • access to continuous learning and industry-leading training • exclusive perks and discounts on worldwide getaways

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