Learning Administrator

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GP Strategies Corporation

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1966

💼 Consulting

📚 Education

👥 HR Tech

Consulting • Education • HR Tech

GP Strategies Corporation is a global talent transformation and learning services company that helps organizations improve workforce performance through integrated consulting, managed learning services, content design and development, training delivery, and learning technology. The firm combines human expertise with AI-driven tools to deliver custom upskilling, leadership development, technical training, and enterprise technology adoption programs for large organizations across industries. GP Strategies provides consulting on organizational learning, AI readiness and implementation, and operates learning platforms and services to support long-term workforce capability and performance.

📋 Description

• Support annual training and learning schedules across client programs • Schedule, publish, and administer learning events and course enrolments • Coordinate trainers, guest speakers, venues, hotels, catering providers, print suppliers, and equipment vendors • Prepare and issue joining instructions and learner communications • Arrange travel and accommodation for facilitators and participants when required • Respond to learner, client, and stakeholder inquiries via phone and email • Monitor and achieve established Service Level Agreements (SLAs) and performance targets • Maintain accurate records and administrative documentation • Identify opportunities to improve processes and enhance service delivery • Support internal teams, clients, and vendors across multiple regions and time zones • Coordinate logistics for virtual and instructor-led training programs • Maintain excellent client and stakeholder relationships • Contribute to internal KPIs/SLAs and customer satisfaction targets

🎯 Requirements

• Proficient written and spoken English • Experience in an operations, administration, customer service, or coordination role • Strong organizational and time management skills • Excellent verbal and written communication abilities • Good working knowledge of Microsoft Word and Excel • Customer-focused mindset with strong attention to detail • Ability to manage multiple priorities and work effectively under pressure • Experience collaborating with cross-functional and virtual teams • Strong problem-solving skills, resilience, and adaptability • Comfortable working across different cultures and time zones • Experience within the Learning & Development or Training industry preferred • Knowledge of Learning Management Systems (LMS) preferred • Advanced proficiency in Microsoft Office applications preferred • Experience managing training logistics, events, or learning administration activities preferred • Demonstrated ability to identify and implement process improvements preferred • Ability to work the EMEA time zone, 9AM–5PM CET

🏖️ Benefits

• Growth and development opportunities • Career progression pathways into Team Leader, Learning Consultant, Project Manager, and Programme Manager roles • Opportunity to work within a global organization • Collaborative and innovative work culture • Equal Opportunity Employer