Senior Manager, Analytics & Insights

🕒 May 20

🇺🇸 United States – Remote

💵 $202.2k - $242.7k / year

⏰ Full Time

🟠 Senior

👔 Manager

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Grafana Labs

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

Enterprise • SaaS • Artificial Intelligence

Grafana Labs is a company that specializes in open-source observability technologies and solutions. It offers a comprehensive suite of tools for logging, metrics, tracing, and profile management with products like Grafana, Loki, Tempo, and Mimir. Their offerings are designed to help businesses visualize, monitor, and alert on data from various sources, providing capabilities such as anomaly detection, root cause analysis, and service level objective management using AI/ML insights. Grafana Labs provides both cloud-based and self-managed solutions, ideal for infrastructure, application, and frontend observability. Additionally, their platform supports integration with various data sources like Prometheus and OpenTelemetry, making them a key player in the observability and infrastructure monitoring space.

📋 Description

• Design reliable, accurate, powerful, and easy-to-use dashboarding, tooling, and reporting to support Sales and operational teams • Develop reliable, accurate data models to help define financial and business performance metrics, from source data down through user-friendly reporting layers • Lead cross-functional projects to develop tooling and datasets in support of the needs of operational teams; provide continuous enablement for these teams to self-serve basic data needs using what Analytics & Insights constructs • Optimize the information design across the GTM technology stack to enable the development of marketing, sales, and financial analytics • Work closely with GTM leadership to prepare thoughtful analysis and insights for senior leadership. • Manage urgent ad-hoc data analysis and QA support requests

🎯 Requirements

• Experience in a Sales or GTM organization, and familiar with common sales models like rep productivity, rep capacity, campaign influence, and quota modeling • 5+ years of SQL experience: writing complex yet efficient SQL is a daily habit for you • 3+ years of data visualization experience with one of the following tools: Tableau, Looker, Mode Analytics, Sisense • Experience getting your hands dirty performing production-ready, user-focused data model development / building ETLs; familiarity with popular data warehouses (BigQuery, Snowflake, etc.) • Experience with the following: Salesforce, BigQuery, dbt, NetSuite • Excellent communication skills with senior management audiences- explain “what it is”, “why it matters”, and “what should we do” in terms of your data and analysis; deliver user-oriented datasets, KPIs, dashboards, and runbooks to ensure alignment with those audiences • Previous experience with Grafana visualization, or a desire to invest the time to learn.

🏖️ Benefits

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. • Transparent Communication – Expect open decision-making and regular company-wide updates. • Innovation-Driven – Autonomy and support to ship great work and try new things. • Open Source Roots – Built on community-driven values that shape how we work. • Empowered Teams – High trust, low ego culture that values outcomes over optics. • Career Growth Pathways – Defined opportunities to grow and develop your career. • Approachable Leadership – Transparent execs who are involved, visible, and human. • Passionate People – Join a team of smart, supportive folks who care deeply about what they do. • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.