Granicus
501 - 1000 employees
Founded 1999
🏛️ Government
☁️ SaaS
📋 Compliance
Government • SaaS • Compliance
Granicus is a company focused on transforming the way governments interact with their constituents through digital services and technology solutions. It provides the Government Experience Cloud to improve service delivery, community engagement, and operational efficiency across local, state, and federal governments. Granicus offers tools for agenda and meeting management, digital communication and engagement, public records management, and more, all designed to enhance customer experience and foster transparent and equitable interactions between governments and the people they serve.
Trilingual Technical Support Representative – English, Spanish, French
Job not on LinkedIn
🕒 July 21
🗣️🇫🇷 French Required
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Granicus
501 - 1000 employees
Founded 1999
🏛️ Government
☁️ SaaS
📋 Compliance
Government • SaaS • Compliance
Granicus is a company focused on transforming the way governments interact with their constituents through digital services and technology solutions. It provides the Government Experience Cloud to improve service delivery, community engagement, and operational efficiency across local, state, and federal governments. Granicus offers tools for agenda and meeting management, digital communication and engagement, public records management, and more, all designed to enhance customer experience and foster transparent and equitable interactions between governments and the people they serve.
📋 Description
• Analyze, interpret, and communicate effectively with colleagues and customers • Handle all inquiries independently and efficiently • Report technical issues and bugs to our technical team • Liaise with the development team to resolve customer concerns • Proactively keep our customers and staff in Australia, Canada, the United States, and the United Kingdom informed of ongoing issues
🎯 Requirements
• Excellent verbal and written communication skills • Proficiency in French, both spoken and written (C1 level) • Must have a home workspace with a reliable internet connection • Must be flexible to work alternative hours as needed
🏖️ Benefits
• Competitive pay and benefits package • Opportunities for professional development and training • A safe, high-performing work environment compliant with occupational health and safety standards
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