HR Coordinator

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Greenhouse Software

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2012

☁️ SaaS

👥 HR Tech

🏢 Enterprise

SaaS • HR Tech • Enterprise

Greenhouse Software is a leading provider of hiring software solutions designed for people-first companies. The company offers a comprehensive recruitment and onboarding platform that enhances every aspect of the hiring process. Greenhouse Software focuses on structured hiring and diversity, equality, and inclusion, helping organizations improve their recruitment outcomes and create better experiences for candidates. Their tools are aimed at optimizing the efficiency and effectiveness of hiring teams, reducing biases, and leveraging automation to accelerate talent acquisition. Greenhouse Software partners with other technology providers to offer integrations and additional functionalities, making it a versatile choice for both small and large enterprises worldwide.

📋 Description

• Act as the first point of contact for employee and manager enquiries relating to HR, benefits, and payroll through agreed ticketing channels • Respond to routine enquiries relating to policies and procedures, leave entitlements, loyalty leave and service awards, benefits and pension programs, and pay timing and standard payroll questions • Log, track, and manage HR tickets through to resolution, ensuring service levels are met and stakeholders are kept informed • Escalate complex or non-standard matters to HR Business Partners, Payroll, Recruiters, or specialist teams as required • Prepare and administer employment documentation across the employee lifecycle, including offer letters, employment contracts (for HRBP review), contract amendments, position changes, salary updates, and termination documentation • Facilitate onboarding activities by preparing new hire and re-hire documentation and coordinating required paperwork • Process employee change requests, ensuring approvals are obtained and data is accurately recorded and submitted to payroll • Maintain accurate, confidential employee records in line with privacy, legal, audit, and governance requirements • Administer health and welfare benefit plans, pension programs, leave, and attendance systems as required • Identify recurring enquiries and contribute to the development and maintenance of HR knowledge content, FAQs, templates, and self-service resources • Support reporting requirements and contribute to continuous improvement of HR processes and employee experience • Champion a proactive Safety, Health, and Environment culture by role modelling safe behaviours and identifying hazards in the work environment

🎯 Requirements

• Experience in HR administration, shared services, or employee support roles • Strong customer service mindset with the ability to manage high-volume enquiries accurately and professionally • Experience using HR systems, ticketing platforms, and MS Office tools • Knowledge of HR policies, benefits, payroll processes, and employee lifecycle administration • Tertiary qualifications in HR, Business, or a related field (desirable)

🏖️ Benefits

• Safety‑first culture – Arrive Safe, Leave Safe • Flexible work options • Competitive total reward packages • Recognition through our Best of Bradken and Service Awards • Learning and development focus, including education assistance for approved study • Employee Assistance Program for you and your family • Building Better Communities program