Service Sales Consultant

Job not on LinkedIn

🔥 3 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Grupo Bertolini

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1969

📦 Logistics

🏭 Manufacturing

🔧 Hardware

Logistics • Manufacturing • Hardware

Grupo Bertolini is a diversified Brazilian industrial and commercial group with more than 50 years of history that designs, manufactures and supplies steel products and storage systems, produces and sells furniture (including franchised high-end planned furniture and multifunctional compact furniture), and operates logistics and transport services through its Logber unit. The group serves both B2B and B2C channels, with a large retail presence in Brazil and distribution/logistics units in Mexico, Colombia and the United States.

📋 Description

• Conduct commercial negotiations to formalize service contracts, ensuring satisfactory terms for both parties. • Identify and approach potential clients with a focus on selling services, qualifying opportunities according to profile and need. • Prospect, respond to, and visit clients within your scope of operation to gather strategic client information, close/activate new business, expand and consolidate relationships, and recover inactive clients. • Perform technical and commercial visits, presenting appropriate solutions for each type of operation. • Conduct consultative diagnostics of client needs, proposing suitable services that add value and address specific demands. • Prepare and present service proposals aligned with identified needs, considering technical feasibility, deadlines, and costs. • Maintain close and continuous relationships with clients, ensuring satisfaction, identifying new opportunities, and promoting loyalty. • Act as a liaison between the client and operational areas, ensuring contracted services are executed as agreed and with quality. • Ensure operational teams receive all necessary information to deliver the contracted service to the client with excellence. • Stay up to date on offered services, market trends, competitors, and applicable regulations, ensuring excellence in approach and proposed solutions; when necessary, provide data that support changes to the service platform offered to the market. • Monitor and report sales indicators, income statement (DRE), pipeline, conversion rate, and customer satisfaction, contributing to continuous improvement of the commercial process. • Monitor and ensure the CRM records for negotiations and opportunities are kept up to date. • Analyze team performance reports and propose corrective or improvement actions. • Support leadership in data-driven decision making and performance indicator analysis. • Represent the company at events, trade shows, workshops, and meetings to promote services and expand the commercial network. • Identify new events that add value and organize a delegation for participation. • Work in partnership with technical teams, marketing, and after-sales to ensure efficient delivery of services that result in customer satisfaction. • Serve as a technical and commercial reference for analysts and sales representatives, ensuring the dissemination of best practices and company commercial policies. • Monitor analyst performance, guiding and supporting problem resolution and conducting complex negotiations. • Hold regular alignment meetings with analysts and representatives to ensure consistency of information and commercial strategies received from management. • Conduct internal trainings on the service portfolio, commercial policies, sales techniques, and negotiation. • Develop support materials and process guides to standardize commercial approaches. • Encourage continuous development of analysts and representatives, promoting improved individual and collective performance. • Act as a mentor for other analysts in the area, fostering development of technical, commercial, and behavioral competencies. • Comply with company, quality, and occupational health and safety procedures. • Perform additional activities of similar nature and complexity, observing the limits of your role, as required by the area and/or requested by your immediate supervisor.

🎯 Requirements

• University degree completed, preferably in Mechanical, Civil, or Process Engineering, or Business Administration. • Pricing strategies. • Microsoft Office suite. • AutoCAD. • Storage systems: knowledge of various storage systems used for verticalization of inventories, including racks, WMS storage systems, shelving, conventional pallet racking, storage silos, dynamic systems, and others. • Intralogistics material handling solutions: understanding material flow in warehouses, factories, and consolidation centers regarding the distribution of materials, as well as strategies to connect all internal areas involved within a company up to product dispatch, aiming to optimize processes with fewer movements and a higher level of efficiency.

🏖️ Benefits

• Profit Sharing Program (PPR) • Health insurance • Comprehensive dental plan • Meals (on-site cafeteria with breakfast and lunch) • Company shuttle service • Comprehensive life insurance • Birthday gift • Christmas hamper • Reduced workday: 15 minutes shorter per day • Various partner benefits (nutritional and psychological services, as well as medical services, clinics, educational institutions, and others) • Facilities (parking, minimarket, kiosk, soccer fields, and sand volleyball court) • Opportunity to purchase company products at a special price.