DesignOps – Specialist I

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Grupo Boticário

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2010

💄 Beauty

🛒 Retail

🧘 Wellness

Beauty • Retail • Wellness

Grupo Boticário is a leading Brazilian beauty company founded in 1977 that emphasizes innovation in beauty solutions while promoting love and inclusivity. The company offers a diverse portfolio of beauty products, including skincare, makeup, and wellness items, while also championing entrepreneurship and social impact through its foundation and various initiatives. Grupo Boticário is recognized for its commitment to sustainability, accessibility, and high-quality products, making it one of the largest beauty platforms in Latin America.

📋 Description

• Create and manage onboarding and offboarding journeys for designers • Map team skills and organize training or mentorship programs • Act as a bridge between Design, Strategy and the Design System, managing contribution processes, adoption and versioning within the design strategy • Promote and scale a DesignOps culture across design, technology and other areas • Plan and lead research, collaborative working sessions and workshops with the team • Organize and run events, lead community initiatives and actions to strengthen the design culture • Develop knowledge architecture, planning and maintaining the Directorate’s repositories and guidelines • Map end-to-end workflows (from discovery to delivery) to identify bottlenecks and implement solutions • Implement automations to eliminate repetitive tasks • Manage governance of the design tool ecosystem and integrate artificial intelligence agents to automate routines in an ethical and scalable way • Lead budget allocation for procuring tools, software licenses and external agencies • Lead the procurement process, managing licenses and budgets (Figma, usability testing tools) • Maintain organization of files, libraries and the team’s knowledge repositories • Create and manage operational health and team efficiency dashboards that translate design impact into numbers, focusing on efficiency, quality and business impact • Communicate the value of design across the organization (executives and stakeholders), creating success cases and high-impact presentations

🎯 Requirements

• Strong systems thinking and systemic vision, understanding the impact of tool changes across the entire product chain • High level of influence, communication and executive negotiation skills to engage with C-level and directors • Adaptability to lead change management, testing technologies (such as generative AIs) • Bachelor’s degree in Design, Technology, Communication or related fields • Experience in a similar Design Ops role or operational leadership in technology companies, agencies or e-commerce

🏖️ Benefits

• Medical and dental insurance • Prescription medication assistance • Health allowance for family members • Free psychotherapy sessions • Telemedicine and second medical opinion • Free flu vaccination • Wellness and health care programs • Meal voucher or local restaurant benefit (depending on work model) • Food allowance • Christmas food allowance • Gym and fitness studio membership • Home office allowance (for hybrid and remote work models) • Pet health plan • Birthday day off • Up to 40% discount on our products • Employee membership program (partnerships and discounts with multi-brand stores, Totalpass gyms, courses and more!) • Travel and accommodation program