Services Experience Analyst III – Temporary

Job not on LinkedIn

🔥 17 hours ago

🇧🇷 Brazil – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Grupo Boticário

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2010

🏭 Manufacturing

🍽️ Food & Beverage

💄 Beauty

Manufacturing • Food & Beverage • Beauty

Grupo Boticário is a leading Brazilian beauty company founded in 1977 that emphasizes innovation in beauty solutions while promoting love and inclusivity. The company offers a diverse portfolio of beauty products, including skincare, makeup, and wellness items, while also championing entrepreneurship and social impact through its foundation and various initiatives. Grupo Boticário is recognized for its commitment to sustainability, accessibility, and high-quality products, making it one of the largest beauty platforms in Latin America.

📋 Description

• Lead the control, analysis, and monitoring of the Services area budget, identifying variances, efficiencies, and financial optimization opportunities • Lead the area’s strategic planning and structure and monitor the OKR methodology • Develop financial analyses, projections, and operational studies to support strategic decisions across company-owned stores and the franchise network • Create executive presentations and performance monitoring reports for strategic teams and senior leadership • Collaborate with Store Channel Training, Communications, Franchising, Company-Owned Stores, and other related areas • Contribute to improving the in-store customer experience through planning focused on operational efficiency and financial viability • Lead and support strategic projects that impact the efficiency of in-store Services

🎯 Requirements

• Availability to work on a fixed-term basis (8 months) • Bachelor’s degree in Business Administration, Engineering, Economics, or a related field • Experience in Planning or Projects, including developing new processes; retail experience preferred • Proficiency with Google Sheets tools (spreadsheets, presentations, etc.) • Knowledge of Artificial Intelligence tools • Experience creating and delivering executive presentations • Strong analytical skills and the ability to build feasibility spreadsheets and analyze margins • Experience influencing cross-functional teams and negotiating deadlines and deliverables in complex environments • Proactive and self-directed profile • Interest in understanding the challenges faced at the frontline (stores/franchisees) in order to create practical, applicable solutions • Resilience and adaptability when working on projects in the testing phase and amid frequent changes to the original plan

🏖️ Benefits

• Flexible medical and dental insurance plans • Prescription drug assistance and health allowance for dependents • Free psychotherapy sessions and 24/7 telemedicine • Ongoing prevention, mental health support, and vaccination programs • Meal voucher or on-site restaurant • Food allowance, including an extra voucher at Christmas • Up to 40% discounts across the ecosystem’s brands • Gympass/TotalPass membership for gyms and sports studios • Home office allowance for hybrid and remote work arrangements • Birthday day off • Pet health insurance • Discounts and benefits through partner programs and travel/accommodation programs • Extended parental leave: 180 days for mothers and 120 days for fathers • Support for parents of children with disabilities or special needs, plus childcare assistance • School-supply allowance and child nutrition credit • Dedicated legal, psychological, and social support • Private pension plan and life insurance • Bereavement support following the loss of parents and payroll-deducted loan • Transportation allowance and parking, according to the work arrangement