KPI Analyst – Telecom

🕒 August 22

🇧🇷 Brazil – Remote

💵 R$5k / month

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 33%

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🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Deroyque IT

Deroyque IT

51 - 200 employees

Founded 2017

💼 Consulting

📦 Logistics

🎯 Recruiter

Consulting • Logistics • Recruitment

Deroyque IT is a Brazil-based IT and business consulting company that specializes in outsourcing and staffing of technology professionals, field service for IT/Telecom/IoT, software development (software house), and reverse logistics. With over 10 years in the market and operations across Brazil and now the USA, it delivers strategic projects to improve organizational performance, productivity, and operational efficiency for business clients.

📋 Description

• Analyze Telecom operational and performance indicators • Develop dashboards and management reports • Identify variances, trends, and improvement opportunities • Prepare executive presentations for leadership and senior management • Support decision-making through data and KPI analysis • Monitor SLAs, network availability, MTTR, MTBF, incidents, backlog, latency, jitter, packet loss, bandwidth utilization, network capacity, productivity, recurrence, and service quality

🎯 Requirements

• Experience in the Telecom industry • Experience with data and KPI analysis • Proficiency in Power BI and Excel • Strong analytical and communication skills • Maturity and confidence in presenting results to senior leadership • Knowledge of SQL and Python is a plus • Experience with Telecom BI (mandatory screening question) • Willingness to work as an independent contractor (mandatory screening question)

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