Customer Service Representative, Commercial Call Center – Persons with Disabilities

🕒 September 29

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 47 days.
• Jobs at this company usually fill in 60 days.
• No salary listed.

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Grupo Carrefour Brasil

WebsiteLinkedInAll Job Openings

10,000+ employees

🛒 Retail

🏦 Banking

🛍️ eCommerce

Retail • Banking • eCommerce

Grupo Carrefour Brasil is a leading Brazilian retail group operating supermarkets, hypermarkets and wholesale clubs. Its brands include Carrefour, Atacadão (wholesale), and Sam's Club, and the group also runs Banco Carrefour for financial services and Carrefour Property for real estate. The company focuses on private-label products, sustainability and social inclusion programs, and provides both in-store and online shopping channels across Brazil.

📋 Description

• Provide humanized and empathetic voice support to customers • Offer financial products and services to build customer loyalty • Achieve and exceed sales targets • Earn performance-based incentives and awards • Welcome customers, resolve questions, and handle requests • Ensure each customer’s complete satisfaction

🎯 Requirements

• High school diploma • Sales experience is a plus • Availability to work a 6-on/1-off schedule (Monday through Saturday) • 6 hours and 20 minutes per day • Internet connection with a minimum speed of 100 Mbps • Wired network connection for desktop use • Clear and objective communication • Customer service techniques • Active listening and customer needs analysis • Time management and task prioritization • Proactivity and a desire to make a difference • Ability to work as part of a team and seek creative solutions • Results-oriented mindset • Position exclusively for persons with disabilities

🏖️ Benefits

• Meal voucher • Medical and dental insurance • Incentive campaigns and performance awards • Desktop computer provided for home office use • Flexible breaks • Semiannual profit-sharing bonus • Internet allowance • Structured professional development program and career path • Inclusive and respectful work environment • Discounts on the Carrefour card for purchases at Carrefour stores • Partnership with Sesc • Optical expense reimbursement • Transportation voucher • Life insurance • TotalPass • Pharmacy benefits

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