AI Ops Engineer

Job not on LinkedIn

🔥 4 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 Artificial Intelligence

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Gruve

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2024

🤖 Artificial Intelligence

🔒 Cybersecurity

🏢 Enterprise

Artificial Intelligence • Cybersecurity • Enterprise

Gruve is an enterprise technology company that designs, builds, and operates AI-ready data center networks and delivers AI-driven solutions for businesses. The company provides Enterprise AI services (including LLM and advanced analytics deployments), AI infrastructure and GPU-rich compute environments, network automation, cybersecurity advisory and managed security services, and workload migration and platform modernization. Gruve positions itself as a provider of AI teammates, customer experience automation, and applied data strategy to help large organizations adopt and scale AI securely.

📋 Description

• Provide Tier-2/3 support for Claude, Microsoft Copilot, OpenAI, Figma AI, Cursor IDE, and internal SharePoint AI applications • Troubleshoot API integrations, SSO/authentication issues, feature adoption blockers, and platform configuration problems • Build and maintain runbooks, FAQs, diagnostic guides, and internal best-practice documentation • Monitor platform health and performance; escalate and track critical issues • Partner with vendors on bug reports, feature requests, and SLA resolution • Own license allocation tracking across AI platforms • Produce monthly utilization reports, usage analytics, and cost breakdowns; identify optimization opportunities • Support procurement through RFPs, contract preparation, vendor comparisons, and ROI/business cases • Design and build AI agents, applications, and integrations across Claude APIs, Copilot plugins, GPT Actions, and Figma plugins • Identify automation opportunities; scope, build, test, and ship solutions • Create reusable agent templates and prompt libraries • Own incident response and root-cause documentation • Plan and execute upgrades, feature rollouts, and configuration changes • Maintain audit trails, compliance documentation, and SOPs • Help shape AI governance policy covering data privacy, acceptable use, prompt security, and integration controls • Build training materials, how-to guides, and webinars • Act as a go-to resource for AI adoption across the organization

🎯 Requirements

• 5–8 years in operations, technical support, platform management, or IT systems • Bachelor's degree from an IIT (Indian Institute of Technology) is required • Hands-on experience with 3+ of: Claude (API/Teams), Microsoft Copilot, OpenAI (ChatGPT/API), Figma, Cursor, or similar AI/dev tools • Proven license tracking, software provisioning, and vendor management experience • Experience with incident response, troubleshooting, and change management • Working knowledge of Python, JavaScript, or SQL for agent development and data analysis • API integration experience (REST/GraphQL), Postman or similar • Cloud platform basics (AWS, Azure, or GCP) IAM, APIs, monitoring • Microsoft 365 administration (SharePoint, Teams, Outlook) • Data analysis/visualization (Excel, SQL, Tableau, Power BI) • Git or similar version control

🏖️ Benefits

• Dynamic environment with strong customer and partner networks • Culture of innovation, collaboration, and continuous learning • Diverse and inclusive workplace • Equal opportunity employer