Onboarding Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚀 Onboarding Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Gymdesk

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2016

🤝 B2B

B2B • Fitness • Software

Gymdesk is a comprehensive gym management software designed specifically for fitness facilities, martial arts schools, yoga studios, and similar establishments. It offers a wide range of features including membership management, billing, attendance tracking, online booking, and marketing tools that help gym owners streamline their operations and enhance member experience. With a focus on customer support and continual software enhancements, Gymdesk aims to simplify the administrative burden of running a gym and promote business growth.

📋 Description

• Project manage onboarding for 40-50 customers monthly via phone, email, and video calls • Support customer data migration using export and import tools • Assess customer-specific needs and guide configurations • Train new customers and their staff on Gymdesk functionality • Deliver an efficient customer launch experience • Represent customer feedback to the Product team • Proactively address issues and manage escalations • Collaborate with the Vice President of Customer Success to build onboarding systems and playbooks

🎯 Requirements

• 2-4 years of relevant onboarding, training, customer service, or project management experience • Experience with data migration and Microsoft Excel • Effective project management skills • Ability to communicate effectively in written and verbal form • Attention to detail and organization • Proficiency using technology such as CRM and Slack in a remote environment • Comfort working at a fast-paced and evolving company • Ability to quickly learn new software products and become a product expert

🏖️ Benefits

• $32.5 million growth investment from Five Elms Capital positioning the company for growth (not an employee compensation benefit)