Project/Delivery Manager

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🕒 March 18

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Hairball

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

🤝 B2B

🛍️ eCommerce

B2B • eCommerce

Hairball is a technology consulting and systems-integration firm that helps companies automate, integrate, and transform business processes using the NetSuite and Celigo platforms. It specializes in eCommerce, CRM, supply chain and 3PL integrations, EDI, order management, and payment reconciliation, offering implementations, managed services, analytics, and continued success support. Hairball works with platforms like Shopify, BigCommerce, Magento, Amazon, Salesforce, HubSpot, and various WMS/3PL systems to accelerate time-to-value for merchants and mid-market businesses.

📋 Description

• Own end-to-end delivery of NetSuite and integration projects, from kickoff through go-live and post-go-live stabilization. • Act as the primary point of accountability for scope, timeline, risks, and delivery quality. • Build and manage project plans, timelines, dependencies, and milestones. • Lead customer meetings, drive decisions, and keep stakeholders aligned and moving forward. • Coordinate work across NetSuite consultants, integration engineers, and customer teams. • Ensure requirements are clearly defined, documented, and translated into executable plans. • Identify risks early and proactively manage scope, timeline, and resource tradeoffs. • Ensure proper testing, cutover planning, and go-live readiness. • Hold teams accountable to commitments while maintaining strong customer relationships. • Ensure projects follow Hairball delivery standards and best practices. • Support continuous improvement of project delivery processes and tooling.

🎯 Requirements

• 3+ years of experience managing ERP, NetSuite, or systems integration projects in a consulting or agency environment. • Strong working knowledge of NetSuite, including core ERP concepts such as Order to Cash, Procure to Pay, Inventory, and Financials. • Comfortable leading executive and operational stakeholders, driving tough conversations, and keeping projects grounded in reality. • Strong ability to manage multiple workstreams, priorities, and deadlines without losing control. • Able to translate between business needs and technical execution. • You take ownership when things go wrong and fix them. • Experience managing Celigo, NSIP, NetSuite Connector, or systems integration projects. • Background working with eCommerce platforms (Shopify, Amazon, marketplaces). • Experience in fast-paced consulting or implementation environments. • NetSuite certifications are a plus, but real delivery experience matters more.

🏖️ Benefits

• Remote Flexibility: Work remotely with a distributed, senior-level team. • Meaningful Projects: Complex NetSuite and integration work for growing, real businesses. • Growth: Opportunity to grow into program leadership as Hairball scales.