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Network Design and System Integration Engineer

🕒 September 25

đŸ‡§đŸ‡· Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

đŸ’» Solutions Engineer

Where this job comes from

Posted on Harmonic's careers page, not through a job board

First seen by Remote Rocketship September 25

Still open on Harmonic's site. Checked 48 minutes ago.

Logo of Harmonic

Harmonic

1001 - 5000 employees

đŸ’Œ Consulting

📩 Logistics

📣 Marketing

💰 $10.5M Venture Round - Omneon on 2004-04

Consulting ‱ Logistics ‱ Marketing

Harmonic is a global provider of broadband and video delivery technology for service providers and media companies. It develops broadband access platforms (cOS), distributed access architecture (DAA) devices, and fiber/DOCSIS solutions to enable multi‑gigabit networks, and supplies network edge hardware (optical nodes, OLTs, transceivers) to operators. Harmonic also offers cloud-native SaaS and software for media processing, live and on‑demand streaming, advertising monetization (VOS360 Ad & Media), and managed services to simplify operations and accelerate deployments.

📋 Description

‱ Support broadband solutions rollout from early pre-sales engagements through production deployment ‱ Own the design, integration, and testing of broadband access systems ‱ Turn architecture drawings into working IP network solutions and detailed customer installation and integration plans ‱ Act as the key technical liaison on customer projects ‱ Communicate solution requirements to internal teams and clients and provide technical direction ‱ Support client lab integration, testing, qualification, field trials, and production deployments of the access network platform ‱ Train clients on system operation and troubleshooting ‱ Test new software and hardware and report and track defects to engineering ‱ Provide on-site and remote technical support ‱ Diagnose and resolve customer issues and escalate through Harmonic's 24/7 Technical Assistance Center as needed ‱ Report to the Director, Broadband System Integration ‱ Work on key customer accounts in North American time zones

🎯 Requirements

‱ Bachelor's degree in Computer Science, Telecommunications, or equivalent ‱ 5+ years of experience integrating, testing, or operating networks in an internet service provider or telecommunications environment ‱ Understanding of service provider network and service design is a plus ‱ Strong expertise in IP routing (BGP, OSPF), Layer 2 technologies (VLAN/802.1Q, QinQ, LACP, MSTP), network overlays (VXLAN, MPLS), IP multicast (IGMP, PIM), and vBNG functions (subscriber management, PPPoE/IPoE, QoS enforcement), including design, configuration, and troubleshooting ‱ Strong Linux networking skills and ability to troubleshoot routing, interfaces, packet captures, firewalls, tunnels, timing, and performance issues ‱ Experience with Wireshark or equivalent tools for packet and protocol analysis ‱ Knowledge of PON technologies and BBF network architecture standards (TR-101, TR-156, TR-178) is a plus ‱ Familiarity with the OMCI protocol (ITU-T G.988) is a nice-to-have bonus ‱ Experience with cloud-based Kubernetes networking is a plus ‱ Ability to understand technical documentation, network protocol standards and RFCs, configuration guides, schematics, work instructions, and test procedures ‱ Ability to develop and present technical solutions to customers and internal teams ‱ Experience in pre-sales technical support, including product demonstrations and feasibility analysis, is a plus ‱ Strong problem-solving, analytical, and communication skills ‱ Business-level fluency in English, written and verbal, is required

đŸ–ïž Benefits

‱ Remote work: 100% remote anywhere in Brazil ‱ Occasional travel to customer labs, deployment sites, and Harmonic corporate offices ‱ Global team environment ‱ Training opportunities through occasional travel to corporate offices

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