Systems Engineer

🔥 4 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Harris Computer

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1976

Harris provides mission-critical software solutions for the Public Sector, Healthcare, Utilities, and Private Sector verticals throughout North America, Europe, Asia, and Australia.

📋 Description

• Submit and manage ISP orders for new circuit installations, upgrades, disconnects, relocations, and service changes • Coordinate with clients, ISPs, carriers, site contacts, and internal network teams throughout the order lifecycle • Track order milestones, installation schedules, provisioning, testing, and service activation • Follow up on delays and blockers • Open, monitor, and escalate provider tickets for outages, degradation, packet loss, latency, and other circuit issues • Troubleshoot connectivity issues and coordinate circuit testing, turn-up, failover validation, and restoration • Support network incident response by gathering circuit and device information, assessing service impact, and communicating updates • Maintain accurate circuit, provider, site, order, ticket, and escalation records • Prepare status reports and communicate risks, delays, outages, and resolution progress • Follow operational procedures, change controls, SLAs, and client communication requirements • Ensure ISP orders, circuit issue escalations, stakeholder updates, records, and SLA requirements meet success measures

🎯 Requirements

• Hands-on experience in a network operations or engineering role supporting enterprise networks • Working knowledge of TCP/IP, IPv4 addressing, subnetting, VLANs, routing, DNS, DHCP, and default gateways • Familiarity with BGP and OSPF • Experience troubleshooting WAN and internet connectivity issues, including latency, packet loss, jitter, bandwidth, and route reachability • Familiarity with routers, switches, firewalls, and SD-WAN appliances • Ability to use ping, traceroute/tracert, and nslookup • Experience reviewing interface status, error counters, logs, routing information, and circuit handoff details • Understanding of Dedicated Internet Access (DIA), broadband, Ethernet, MPLS, and SD-WAN underlay circuits • Ability to distinguish provider-side, access-circuit, and customer network issues • Experience in telecom, ISP, carrier, or network operations • Experience with ISP portals, ticketing systems, order-management tools, and spreadsheets • Ability to support U.S. business hours and participate in an on-call or after-hours rotation if required