Systems Engineer

🔥 0 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

👻 Ghost score 10%

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Logo of Harris Computer

Harris Computer

10,000+ employees

Founded 1993

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Harris Computer is a company that provides mission-critical software solutions across various industries, including the public sector, healthcare, utilities, and private sector verticals. They focus on acquiring businesses with growth potential, managing them effectively, and building them for future success. Harris Computer serves over 100,000 customers with a global presence in North America, Europe, Asia, and Australia, employing over 12,000 people. Their mission is to empower customers to deliver on their goals by offering tailored software and services.

📋 Description

• Administer Azure infrastructure, including provisioning, resizing and decommissioning resources • Support Azure PaaS workloads including App Services, deployments, configuration, scaling and restarts • Apply resource tagging, cost-optimisation recommendations and policy compliance actions • Monitor Logic Monitor, Azure Monitor, Log Analytics and enterprise monitoring platforms • Acknowledge, triage and action alerts within SLA • Investigate alerts using KQL, Application Insights telemetry and Windows Event Logs • Tune duplicate or non-actionable alerts through thresholds, aggregation windows and suppression rules • Maintain monitoring coverage, dashboards and workbooks • Resolve incidents end to end and support major incidents with diagnostics, evidence gathering and communication updates • Contribute to root cause analysis and implement assigned corrective actions • Perform proactive health checks across applications, servers and Azure resources • Create and update application and alert-handling documentation • Track recurring issues and raise problem records • Perform performance troubleshooting using OS and Azure diagnostic tools • Write and maintain PowerShell scripts for administration, health checks, reporting, scheduled tasks and cleanup jobs • Optionally build automation with Azure Automation Runbooks, Logic Apps and Power Automate • Contribute to AI agents for log summarisation, alert triage, incident notes and runbook knowledge-base questions • Apply prompt engineering and verify AI-generated output before production • Administer Windows Server in Azure and hybrid environments • Support IIS application pools, bindings, virtual directories, logs and basic performance troubleshooting • Perform SSL/TLS certificate renewal, installation, binding, store management and expiry monitoring • Support Windows Failover Clustering and SQL Server Always On with team engineers and database administrators • Work within ITIL incident, problem and change management using ServiceNow • Raise and document change requests and complete them within approved windows • Maintain runbooks, SOPs and knowledge articles • Provide shift handovers and incident status updates to stakeholders

🎯 Requirements

• 4–6 years in systems administration, application and infrastructure support, or cloud operations • Minimum 4 years of hands-on production Azure administration • Minimum 3 years administering Windows Server in production • Experience working to SLAs in a ticket-driven support environment • Willing and available to work rotating 24×7 shifts and out-of-hours maintenance windows • Graduation or above • Clear written and spoken English • Practical use of AI/LLM tools in a work context, with at least one concrete example of manual work automated or removed • Required: AZ-104 (Azure Administrator Associate), held—not training completed • Healthcare or other regulated-industry experience preferred • Preferred: AZ-900, AI-900, ITIL Foundation, MCSA or equivalent Windows Server certification • Azure PaaS and IaaS administration • Windows Server administration • IIS administration and SSL certificate handling • Azure Monitor and Log Analytics, with working ability to read and write basic KQL • PowerShell scripting—able to write and modify scripts independently • Ticketing and ITIL process discipline

🏖️ Benefits

• Remote work from Pune or Baroda, India • 24×7 rotation shift allowance implied by the role schedule (no explicit compensation stated)

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