Systems Support Engineer

🕒 May 27

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 47%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Harris Computer

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1993

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Harris Computer is a company that provides mission-critical software solutions across various industries, including the public sector, healthcare, utilities, and private sector verticals. They focus on acquiring businesses with growth potential, managing them effectively, and building them for future success. Harris Computer serves over 100,000 customers with a global presence in North America, Europe, Asia, and Australia, employing over 12,000 people. Their mission is to empower customers to deliver on their goals by offering tailored software and services.

📋 Description

• Monitor and analyze corporate network performance using LogicMonitor, SolarWinds, Grafana, and similar tools • Configure and support Layer 2 switching technologies, including VLAN, STP, VTP, RSTP, CDP, HSRP, and VRRP • Detect, analyze, and troubleshoot network outages, recurring issues, and anomalies • Classify incidents by severity and drive them to resolution • Manage and troubleshoot routing protocols including BGP, OSPF, EIGRP, RIP, and IGRP • Perform in-depth network troubleshooting to resolve complex issues • Implement and support IPsec and SSL VPN technologies • Configure and manage Palo Alto, Cisco ASA, Check Point, or FortiGate firewalls • Conduct network traffic analysis using NetFlow, packet capture, and other monitoring tools • Design, implement, and manage Azure networking components including VNets, subnets, NSGs, UDRs, Azure VPN Gateway, ExpressRoute, load balancers, and Azure Firewall • Support hybrid connectivity between on-premises and Azure environments • Collaborate with clients to understand requirements and provide solutions • Maintain documentation and adhere to operational and security standards • Manage multiple tasks and projects within defined timelines

🎯 Requirements

• Strong understanding of networking concepts and protocols, especially TCP/IP • Hands-on experience in network monitoring, troubleshooting, and incident management • Working experience with Azure networking services and cloud infrastructure • Excellent analytical and problem-solving skills • Strong communication and interpersonal skills with the ability to work with cross-functional teams and clients • Ability to work in a fast-paced environment and manage multiple priorities • Certifications such as CCNA and/or CCNP preferred • Microsoft Azure certifications (AZ-104, AZ-700 or equivalent) highly desirable • Experience with enterprise network environments and security practices • Bachelor’s degree in Engineering or a related discipline • 3 to 5+ years of relevant experience in networking and systems engineering, including exposure to cloud networking (Azure) • Equivalent practical experience may be considered in lieu of a degree