Patient Services Back Office Associate

🔥 1 hour ago

🇮🇳 India – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

✨ Associate

🚫👨‍🎓 No degree required

👻 Ghost score 14%

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Logo of Harris Global Business Services (GBS)

Harris Global Business Services (GBS)

501 - 1000 employees

Founded 2020

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

Harris Global Business Services (GBS) is a center of excellence within Harris Computer, providing efficient offshoring solutions to connect professionals with careers in multinational software companies. With operations in regions like Bolivia, Costa Rica, India, and the Philippines, GBS actively supports candidates throughout the recruitment process while fostering diversity and innovation. By offering comprehensive end-to-end recruitment services, Harris GBS helps build and expand offshore teams, ensuring access to qualified global talent for various business units in the Constellation Software ecosystem.

📋 Description

• Resolve patient and provider billing inquiries related to provided services • Audit patient balances and escalate accounts requiring adjustments • Update patient demographics, including addresses, telephone numbers, and insurance information • Rebill claims as necessary when reviewing collection accounts • Generate and print patient statements and monitor the printing process • Process payments in client payment portals • Review bad address/return mail reports and update patient demographic information • Review collection reports and generate collection progression letters • Prepare accounts for collection agency distribution • Cross-train on team-assigned tasks to ensure continuity and backup coverage • Safeguard protected health information in accordance with HIPAA guidelines • Support department and company goals and policies • Maintain reliable attendance and punctuality • Escalate issues to the Patient Services Manager or Director • Perform other related duties as assigned

🎯 Requirements

• The qualifications are a mixture of work experience and educational background. • Qualifications are split into Minimum Qualifications (must have), Additional Qualifications (nice to have), and soft skills (competencies) needed for the role.

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