Client Manager

🕒 March 28

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Hays

5001 - 10000 employees

🎯 Recruiter

🤝 B2B

Recruitment • B2B

Hays is a global specialist recruitment and workforce solutions firm that helps jobseekers and employers with permanent, temporary/contract and executive placements, as well as RPO, MSP and other HR services. Operating in multiple countries with thousands of consultants, Hays combines data-driven technology and market expertise to match talent to roles and to provide workforce and enterprise hiring solutions. The company supports both candidates and clients across sector-specific specialisms and emphasizes governance, sustainability and ongoing professional development.

📋 Description

• Be bold and curious – identify and pursue new business opportunities, push beyond the obvious, and experiment with fresh approaches to expand the client portfolio. • Own the outcomes – establish and maintain long-term partnerships with clients, negotiate B2B contracts with integrity, and see initiatives through to delivery. • Be better together – collaborate with the HAYS delivery team, share knowledge, and represent the organization at networking events to build stronger connections. • Champion the customer – understand client needs, align solutions, and proactively drive value through cross-selling and strategic engagement. • Manage the day‑to‑day operations of the MSP program across manufacturing facilities and professional business areas. • Partner directly with hiring managers to understand labor needs, production cycles, and workforce planning requirements. • Maintain strong relationships with staffing suppliers, ensuring adherence to KPIs, SLAs, and program expectations. • Ensure compliance with labor regulations, safety standards, and classification requirements (including IC review support).

🎯 Requirements

• 5–7+ years of experience in MSP operations, contingent workforce programs, staffing, or manufacturing workforce support. • Experience supporting manufacturing, production, or light‑industrial environments. • Knowledge of VOP models and onsite workforce management. • Strong stakeholder management skills with experience supporting hiring managers and suppliers. • Proficiency with VMS tools such as Beeline, SAP Fieldglass, Workday/VNDLY, or similar. • Strong communication, problem‑solving, and organizational skills.

🏖️ Benefits

• PTO starting at 22 days, 2 floating holidays and 2 volunteer days. • Our top producers have the opportunity to earn UNLIMITED PTO. • Competitively priced medical, vision and dental plans to choose what works best for you. • 401K with guaranteed match and fast-paced vesting schedule. • Initial and continuous training & support from Learning & Development for your professional growth.

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