Mid-Level Customer Success Consultant

🔥 13 hours ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Simples Dental

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

💼 Consulting

📣 Marketing

⚕️ Healthcare Insurance

Consulting • Marketing • Healthcare Insurance

Simples Dental is a dental clinic that offers a comprehensive range of dental services for patients of all ages. With a strong commitment to improving the health and wellness of the community, Simples Dental focuses on providing high-quality care through advanced dental technologies and a patient-centered approach. Their dedicated team of professionals strives to create a comfortable environment where patients can receive the best possible dental care.

📋 Description

• Manage the expansion pipeline, keeping the CRM organized and up to date • Conduct product demonstrations, simplifying complexity and showing how the product will benefit the customer • Lead pricing negotiations, overcome objections, and support the customer through to deal close • Build trust in the technology by demystifying the product and ensuring that customers understand what it can and cannot do

🎯 Requirements

• At least 2 years of prior experience in a Customer Success sales role at the mid-level, preferably at technology companies • Strong knowledge of and extensive familiarity with products and solutions incorporating Artificial Intelligence • Strong negotiation skills, connecting product features to customer benefits and value delivered • Ability to communicate immediate value by quickly translating benefits into the customer’s day-to-day operations • Ability to manage a high volume of interactions and shorter sales cycles at the required pace • Proficiency with Google Workspace (Drive, Gmail, Docs, Sheets, etc.) • Familiarity with technology and digital solutions • Experience managing sales funnels in CRMs such as Pipedrive and similar platforms • Analytical skills to interpret data and improve processes • Strong organizational and time-management skills • Negotiation skills, demonstrating the value and cost-effectiveness of solutions • Collaborative, team-oriented approach, sharing market insights and customer feedback with the CSX, Sales, Product, and Marketing teams • Preferred: experience in sales operations within a CS and/or CSX structure, especially at technology companies • Preferred: prior experience selling or implementing Chatbots, Voicebots, WhatsApp automation tools (e.g., Blip, ManyChat, Zenvia), or generative AI tools

🏖️ Benefits

• BRL 1,000.00 meal and food allowance (VA/VR) | iFood Card — no vacation deduction • BRL 150.00 home-office allowance • Wellz — mental health/psychotherapy | At no cost to employees • Gympass — physical health/gyms | Available to dependents • Guapeco — health insurance for your pet • English classes | At no cost to employees • Unimed health insurance | With co-payments • Coworking day-pass reimbursement | Available in all Brazilian states • Extended parental leave • Baby welcome kit for expectant parents • Farmasesi partnership | Available only in Santa Catarina • Sesi Education partnership | Available only in Santa Catarina • Birthday day off • Laptop and monitor shipped to your home • BRL 2,000.00 voucher to purchase any additional equipment you need • Team members from across Brazil, further promoting our culture of diversity