Marketing Representative

🕒 April 24

🌺 Hawaii – Remote

🌺 Hawaii – Remote

💵 $17 / hour

⏰ Full Time

🟢 Junior

🎡 Marketing

🚫👨‍🎓 No degree required

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Hilton Grand Vacations

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1992

👥 B2C

💰 Post-IPO Debt on 2024-11

B2C • Travel • Hospitality

Hilton Grand Vacations is dedicated to delivering exceptional vacation experiences to guests around the world. With a focus on creating unforgettable moments, Hilton Grand Vacations offers access to beautiful vacation locations, allowing guests to reconnect with loved ones while enjoying their travels. The company emphasizes a vibrant work environment and is committed to professional development through internships and various career opportunities in hospitality and guest services.

📋 Description

• Contact Owners and guests through multiple touchpoints (outbound calls and email) to offer the opportunity to preview Hilton Grand Vacations properties by booking timeshare tour appointments prior to arrival. • Manage and expand assigned call lists and make the required number of outbound calls per day to meet production expectations; complete all inbound and outbound calls each shift. • Review production reports and participate in training/coaching to consistently meet required performance standards. • Adhere to gifting list procedures to ensure monthly cost/budget requirements are met. • Promote HGV Ultimate Access events and other approved offerings. • Complete required daily paperwork accurately and on time. • Use approved technology and systems to book tours, activities, and timeshare presentations and complete concierge-related tasks. • Accurately disposition lead calls in a timely manner and maintain organized records. • Distribute only approved Hilton Grand Vacations collateral and materials. • Align with all policies and procedures for your department and area of responsibility. • Proactively partner with leadership to resolve guest concerns and service challenges.

🎯 Requirements

• Excellent verbal and written communication skills. • Strong interpersonal guest relations and etiquette skills; ability to build rapport and deliver a professional, service-focused experience. • Minimum 1 year of customer service experience (hospitality, retail, call center, or similar customer-facing environment). • Thorough understanding of the local area, including restaurants, sightseeing, locations, directions, and optional tours/activities. • Demonstrated ability to multitask, balance priorities, and work effectively in a fast-paced environment. • Ability to work independently, apply critical thinking, and collaborate successfully in a team setting. • Computer literate with the ability to learn customer service software applications and tools. • Schedule Flexibility: must be able to work all days and shifts, including weekends and holidays. • High School Diploma/GED

🏖️ Benefits

• Medical, dental, and vision coverage from Day One • Paid time off, vacation, sick time, and paid parental leave • 401(k) with company match, life insurance, and company stock purchase program • Tuition reimbursement for job-related degrees and certifications • Team Member travel discounts and resort benefits