Project Manager

🔥 3 hours ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👷‍♀️ Project Manager

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Hi Auto

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

🤖 Artificial Intelligence

☁️ SaaS

🍽️ Food & Beverage

💰 $15M Series A - Hi Auto on 2025-04

Artificial Intelligence • SaaS • Food & Beverage

Hi Auto is an AI company that provides a purpose-built voice order-taking system for quick service restaurant (QSR) drive-thrus. Hi Auto's deployed solution automates drive-thru ordering with reported 93%+ order completion and 96% accuracy at scale, is multilingual (English/Spanish), integrates with store platforms, and is used across ~1,000 stores to improve labor efficiency, upselling, throughput, and consistency for franchise and corporate restaurant operations.

📋 Description

• Get things done: Be the internal lead for successful pilot execution. Liaise with all internal stakeholders, technical, sales and operations to get things done, on time and within budget. • Lead our pilots to success: Serve as the main point of contact and escalation point for external corporate clients, providing regular updates on progress, addressing concerns, setting timelines, and managing realistic expectations and deliverables. • Be the face of our company: Lead all internal and external meetings. You will represent Hi Auto to our external corporate clients. • Continuous Improvement: Contribute to process improvement initiatives, sharing insights and suggestions to enhance project management practices within the company. Identify organizational learning opportunities for continuous improvements. • Manage a remote team: Lead, mentor, and motivate a remote customer success team, fostering a culture of collaboration, accountability, and exceptional customer focus. • Build relationships: Build lasting professional relationships with customers to create the right trusted environment for a successful joint project execution and business expansion.

🎯 Requirements

• Native-level English, both written and verbal. • Previous Experience working for startups with American clients. • 2+ years experience in Project Management or Customer Success in the SAAS industry. • At least two years experience working with and/or managing remote teams. • A ‘can-do’ attitude with a strong, independent personality. You don't need to be told what to do and how to do it. • Quick learner: Able to understand and work with our technology and product independently. • Customer-Centric Mindset: Act as the voice of the customer, identify and raise improvements opportunities focused on customer satisfaction and sustainable growth. • Flexibility to travel for work, in and outside the US.