Client Sales Executive

7 hours ago

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HICX

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B2B • Enterprise • SaaS

HICX is a company specializing in supplier management solutions. It offers a comprehensive Supplier Information Management (SIM) platform that facilitates supplier onboarding, data management, compliance, and experience management. HICX delivers a seamless supplier experience by integrating data and workflows in a no-code, low-code environment, ensuring that suppliers can efficiently interact with businesses. This flexibility helps large enterprises tailor solutions without IT bottlenecks and offers a consistent and productive relationship with suppliers. HICX serves major global companies, helping them build strong and frictionless supply chains.

51 - 200 employees

Founded 2008

🤝 B2B

🏢 Enterprise

☁️ SaaS

📋 Description

• Identify Upsell Opportunities - Analyse customer usage, needs, and business goals to uncover opportunities for additional products and services. • Develop Expansion & Retention Strategies - Create tailored account plans to increase account value through expansion initiatives and ensure renewals occur on or ahead of time. • Build Strong Customer Relationships - Maintain regular communication with key stakeholders to understand evolving needs and position relevant solutions. Expand relationships beyond existing stakeholders – get deeper and broader. Travel to meet customers in Europe and Asia periodically. • Collaborate with Internal Teams - Work closely with Customer Success, Product, Professional Services and Marketing teams to align on expansion goals and deliver a seamless customer experience. • Support Business Reviews - Support quarterly business reviews and other customer meetings to showcase HICX products and services, introduce new offerings, and reinforce value. • Negotiate and Close Upsell Deals - Manage the full sales cycle for upsell opportunities, including pricing discussions and contract amendments. • Monitor Customer Health, Satisfaction and Risk - Track engagement metrics to proactively identify expansion potential and risk indicators. • Follow prescribed Sales and Customer Success processes and use required tools - Maintain pipeline in Salesforce, keep customer data sanitized across HICX systems, attend internal meetings as required.

🎯 Requirements

• Minimum 5 years of software sales experience with a proven track record of meeting or exceeding quotas. • Expertise in expansion sales and renewals within existing customer bases. • Strong understanding of corporate procurement and finance processes; ability to navigate complex buying cycles. • Excellent communication and negotiation skills for engaging senior stakeholders and decision-makers. • Ability to handle ambiguity and adapt quickly in a fast-paced, dynamic environment. • Self-starter with a high degree of initiative and drive; comfortable working independently. • Collaborative mindset; able to work effectively as part of a cross-functional team. • Strong business acumen with the ability to identify growth opportunities and articulate value propositions. • Proficiency with CRM tools (e.g., Salesforce) and sales analytics platforms. • Comfortable with consultative selling and building long-term strategic relationships. • Organizational and time management skills to manage multiple accounts and priorities simultaneously.

🏖️ Benefits

• Work from anywhere within UK - we are a fully remote company. We have a London Office for UK-based employees who wants a change of scenery. • Private health insurance. • Flexible PTO - We offer 25 days of paid holiday per year + England Bank Holidays. • Connect and socialize with the team during our company socials and off-site events. • We celebrate special occasions with you - like your birthday! Additional PTO for all employees during their birthdays. • Receive Competitive Pay - Our team makes sure to provide a highly competitive rate based on your skills and location. • Work with a diverse, international team.